Reviews
What customers say — Google is the largest, most representative sample.
Source: Google / SERP · Aug 2026.
How They Compare
Against typical Florida pool builders.
Reviews Worth Reading
Real quotes from public Google reviews — the praise and the critical, as posted.
We our in the process of installing our 14x26 pool. The process has been so smooth! Chrissy and Ronnie communicate with us every step of the way, if I have a question they ALWAYS respond quickly. All the workers have been so polite and attentive regarding our property and most of all ensuring the yard is secure for our 3 dogs at the end of each work day. Ronnie was able to put in a much larger pool than another company told us they could do at almost the same cost!!!! Ronnie sticks to his word, there have been no surprises or additional expense AND they are exceeding our expectations as far as the time to complete the project. I’d give them 10 stars if I could!
I highly recommend Casual Way pools. They are wonderful to work with and their quality is superb. Crissy is the sweetest and Ron definitely knows what he's talking about. This is my 3rd custom built pool, but this one is by far the best. Building a pool isn't an easy decision and you need someone who knows what they're doing. Casual Way pools knows what they're doing. I'm 100% happy with them!
Professional service, they have some very high standards. And customer satisfaction guaranteed. Follow up visit. These people are really great and easy to work with Another follow-up visit. The owner and staff continue to be very helpful with any swimming pool related issues we may have
Great experience with Ron and Chrissy. They turned out the bid and 3D rendering of our new pool the same day as the first meeting. If installation goes as well as the initial bid, the happiness meter will be pegged at well over 100 percent. I'll keep you updated.
made an appointment for the owner to come out to do an estimate. he never showed. i called the office the next morning and was told he had an emergency and tried to call me. that was a lie because i had my phone in my pocket the whole time and there was no record of an incoming call from him on my phone. maybe "tried" meant his phone was so heavy he could not pick it up or he forgot how to push the little buttons to make it work. the office lady said he would call me later that day. that also never happened. two days later i called and a different woman answered. she said they were too busy and basically didn't want my business. well just say so in the first place. i had to take time off from work for the appointment. does casual way think they are the only ones whose time is valuable? my time is valuable too. i am also very busy. this company treats potential customers in a truly "casual way".
Source: public Google reviews. Quotes appear as posted by their authors.
Reviewed by homeowners
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By submitting you confirm this is your genuine experience. Reviews reflect the reviewer's opinion, not FloridaPoolz, and are checked before they appear.
Standing & Verification
Official-record checks from FL DBPR, permit databases and state records.
Sources: Lake Wales permit portal (Accela) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
Permit Track Record
Pulled directly from Polk County's permitting system — the same records the builder filed, looked up by their state license number. Work permitted in other counties is not counted here.
Source: Polk County's own permit portal, searched by DBPR license CPC039926 · verified Aug 2026. Counts cover permits filed in Polk County only. Found a mistake?
License & Credentials
Florida state contractor license & scope of work.
✓ FL DBPR record found- License #
- CPC039926
- Type
- CPC
- Status
- Active
- Qualifier
- Sullins, Ronald A
Scope of work & exact number verified on FL DBPR.
Ownership
Confirmed on FL DBPR
Where They Build
Counties Casual Way Custom Pools has permit activity in — hover a county for the count.
Based in Polk County. Permit records for this builder are not yet broken down by county.
Service Area
Based near Lake Wales, FL.
Serving Polk and surrounding areas.
casualwaycustompools.com →
Project Photos
Portfolio photos — what this builder's work looks like.
Find Them Online
Verify anywhere.
About Casual Way Custom Pools
Casual Way Custom Pools is a licensed Florida pool builder based in Lake Wales (Polk County). Public permit records show 159 permitted pool projects on file, with 6 permits currently open. Its Florida contractor license (CPC039926) is active and verified against FL DBPR.
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Credentials & Recognition
FSPA/PHTA certifications & awards when on file.
CPC FL State LicensedFSPA membership · PHTA/CPO · manufacturer certs surfaced when present.
Casual Way Custom Pools — Frequently Asked Questions
Answered from public records.
Is Casual Way Custom Pools a licensed and insured pool builder?
Casual Way Custom Pools holds an active Florida state contractor license (CPC039926) verified against FL DBPR. Always confirm current licensure and proof of insurance in writing before signing.
How long has Casual Way Custom Pools been building pools?
Public records show 159 building permits on file, state-licensed since 1986.
What areas does Casual Way Custom Pools serve?
Based on permit records, Casual Way Custom Pools builds across Polk County.
How do I verify a pool builder before hiring?
Check: (1) active FL license on DBPR, (2) real permit history with the county, (3) genuine reviews across platforms, (4) fair pricing. This profile gathers all four from public records.
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Sources & Verification
Every figure traced to a primary source.
Lake Wales permit portal (Accela) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz