Reviews
What customers say — Google is the largest, most representative sample.
Source: Google / SERP · Jul 2026.
How They Compare
Against typical Florida pool builders.
Reviews Worth Reading
Real quotes from public Google reviews — the praise and the critical, as posted.
We contracted with Roger to resurface our 20-year-old pool. Roger had completed the resurfacing of our neighbor’s pool 2 years ago and they loved working with him. Our original pool surface was Diamond Brite and it had started to flake off in several spots. We consulted with 4 contractors and all of them said the entire pool surface needed to be chipped out. We chose to use a mini pebble product for the new surface due to the lifetime warranty. Roger’s price was not the lowest of the 4 but We chose Roger because he was very easy to work with, and we liked the work he did on our neighbor’s pool and the reviews online. He was also very patient with us. We had to order new mosaic art (turtles and crabs) and we asked Roger to wait until they arrived before he started the project. Then, two days before the work was to begin, Roger found out that the tile we had selected had been discontinued, so we asked that the work be postponed again until we found a new tile design. Roger went above and beyond expectations by visiting several tile companies and even ordering tile samples online until we found a new tile design that we liked. Once work started, all of the workers who came to the house were very courteous (though we could not always understand their language). The work of chipping out the existing surface and tile is very rough, manual labor and it was uncomfortable to watch the pool being torn up. But the workers hauled all the debris away and installed the new mini-pebble surface that we had selected. The craftsman who installed the tile was especially detailed in his work, planning and measuring all the cuts very carefully. Roger himself installed the new pool return nozzles and vacuum connection. He also installed a new underwater light that we requested along with a new handrail (we needed this as we are getting older and will also have small grandchildren visiting). Roger was very meticulous in his work. He also explained how to maintain the pool chemistry for the first 30 days and brush the surface. We would highly recommend using Roger for any pool resurfacing project that you may have.
I have been using my Pool Man Services for the last 10 years. Roger has many years of experience and practical knowledge to troubleshoot and repair any types of pool and pool equipment equipment problems. Every service I have had ( New Lights installation, new filter, pump repair, chlorinator repair, electrical junction box repair, over load switch installation ,etc.) was completed in a timely manner and at a very reasonable cost. Roger handles all plumbing , electrical and replacement part needs and gets the job completed in the most efficient way. My Pool Man is the BEST Pool service company I have ever used !
Roger is the Best!! For as long as we have had a pool Roger has helped us maintain it. He has replaced the pump, replaced our underwater light, replaced the back flow preventer to our solar panels, added an ingress/egress handrail and replaced our pressure tank filter. Plus pipe repairs over the yesrs and I am sure that I am forgetting something. We could not have enjoyed our pool without Roger's support His response time is amazing. Roger is honest, trustworthy and dependable! I would recommend him for any pool repair !!!
I recommend Roger Dubois “My Pool Man” because he is trustworthy, dependable, and provides phenomenal work at a reasonable price. I confidently trust his service because during the past six years he’s done my pool resurface, pool heater installation, regular and emergency pool maintenance without flaw. I’ve always been content with his work and impressed by his professional demeanor and patience. Satisfaction Guaranteed!
I recommend to stay away from this company if you don't want your pool to turn green like mine. When I confronted Roger about my pool turning green, he claimed that his pool guy made a mistake and has not been servicing my pool for few weeks (which I was paying for). That was a clear lie because I had their service cards and I did show it to him. Also, they replaced the Display Board on my pool system with a wrong part. When I called Rodger and notified him that their employee replaced the board, he simply denied and hung up the phone. It cost me over $1,000 to get the correct part. I think that is the definition of stealing. Roger is liar and dishonest business man. His personnel changes frequently, they lie about their service and deliver poor quality work. If you want your pool to stay clean and nothing gets stolen from your pool system, then I recommend to look for another company.
This company replaced our pool system to Salt system last week of March. We have had bad readings on the panel since the first week and we never know if the salt level is fine or not. They have come out to try to fix it a couple of times but it goes back to poor readings and the check cell lights low salt on permanently. I have been trying to get Roger to help me file a Claim with the Warranty and he ignores my texts, calls and VoiceMails. I have 2 girls that use the pool on daily basis and I feel it is unacceptable that I can’t get any help to get the system replaced by the warranty.
Source: public Google reviews. Quotes appear as posted by their authors.
Reviewed by homeowners
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Standing & Verification
Official-record checks from FL DBPR, permit databases and state records.
Sources: Shovels.ai (permit data aggregator) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
Permit Track Record
License-verified against Shovels' Florida permit database — matched to their DBPR license number, not a fuzzy name guess.
Year-by-year data not yet mapped.
Work-mix data pending.
Source: Shovels permit database · verified Jul 2026. Found a mistake?
License & Credentials
Florida state contractor license & scope of work.
✓ FL DBPR record found- License #
- CPC1458116
- Type
- Certified Pool/Spa Contractor
- Status
- Active
- Qualifier
- DUBOIS, ROGER E JR
Scope of work & exact number verified on FL DBPR.
Ownership
Confirmed on FL DBPR
Project Photos
Portfolio photos — what this builder's work looks like.
Find Them Online
Verify anywhere.
About My Pool Man
My Pool Man is a Florida pool builder based in Orlando — an active, verifiable operator whose track record shows in the data, not just the marketing.
Read more ▾
Credentials & Recognition
FSPA/PHTA certifications & awards when on file.
CPC · top FL pool credential FL State LicensedFSPA membership · PHTA/CPO · manufacturer certs surfaced when present.
My Pool Man — Frequently Asked Questions
Answered from public records.
Is My Pool Man a licensed and insured pool builder?
My Pool Man holds an active Florida state contractor license (CPC1458116) verified against FL DBPR. Always confirm current licensure and proof of insurance in writing before signing.
How long has My Pool Man been building pools?
Public records show permit history on file, state-licensed since 2011.
What areas does My Pool Man serve?
Based on permit records, My Pool Man builds across Orange County.
How do I verify a pool builder before hiring?
Check: (1) active FL license on DBPR, (2) real permit history with the county, (3) genuine reviews across platforms, (4) fair pricing. This profile gathers all four from public records.
What do most customers highlight about My Pool Man?
Across 44 Google reviews, the most frequently repeated themes are willingness to recommend, professionalism, and on-time work, with several reviewers also citing crew quality and value.
Are there recurring complaints in My Pool Man's reviews?
A smaller number of reviewers raise quality issues and describe rude interactions (2 mentions each), with isolated notes on delays and unresponsiveness — worth weighing against the majority of positive reviews citing professionalism and being on-time.
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Sources & Verification
Every figure traced to a primary source.
Shovels.ai (permit data aggregator) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
