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My Pool Man

My Pool Man

📍 Orlando, FL
★ 4.3
44 Google reviews
5.8/10
2permits
2011since
Jul 2026updated
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Reviews

What customers say — Google is the largest, most representative sample.

Google
4.3 · 44

Source: Google / SERP · Jul 2026.

How They Compare

Against typical Florida pool builders.

Google rating 4.3 (avg 4.4)
Permits on record 2
Years online 2011

Reviews Worth Reading

Real quotes from public Google reviews — the praise and the critical, as posted.

★★★★★Jeffrey Schultz · Jan 2026Google

We contracted with Roger to resurface our 20-year-old pool. Roger had completed the resurfacing of our neighbor’s pool 2 years ago and they loved working with him. Our original pool surface was Diamond Brite and it had started to flake off in several spots. We consulted with 4 contractors and all of them said the entire pool surface needed to be chipped out. We chose to use a mini pebble product for the new surface due to the lifetime warranty. Roger’s price was not the lowest of the 4 but We chose Roger because he was very easy to work with, and we liked the work he did on our neighbor’s pool and the reviews online. He was also very patient with us. We had to order new mosaic art (turtles and crabs) and we asked Roger to wait until they arrived before he started the project. Then, two days before the work was to begin, Roger found out that the tile we had selected had been discontinued, so we asked that the work be postponed again until we found a new tile design. Roger went above and beyond expectations by visiting several tile companies and even ordering tile samples online until we found a new tile design that we liked. Once work started, all of the workers who came to the house were very courteous (though we could not always understand their language). The work of chipping out the existing surface and tile is very rough, manual labor and it was uncomfortable to watch the pool being torn up. But the workers hauled all the debris away and installed the new mini-pebble surface that we had selected. The craftsman who installed the tile was especially detailed in his work, planning and measuring all the cuts very carefully. Roger himself installed the new pool return nozzles and vacuum connection. He also installed a new underwater light that we requested along with a new handrail (we needed this as we are getting older and will also have small grandchildren visiting). Roger was very meticulous in his work. He also explained how to maintain the pool chemistry for the first 30 days and brush the surface. We would highly recommend using Roger for any pool resurfacing project that you may have.

★★★★★John O · Sep 2024Google

I have been using my Pool Man Services for the last 10 years. Roger has many years of experience and practical knowledge to troubleshoot and repair any types of pool and pool equipment equipment problems. Every service I have had ( New Lights installation, new filter, pump repair, chlorinator repair, electrical junction box repair, over load switch installation ,etc.) was completed in a timely manner and at a very reasonable cost. Roger handles all plumbing , electrical and replacement part needs and gets the job completed in the most efficient way. My Pool Man is the BEST Pool service company I have ever used !

★★★★★Joseph Hardiman · Jun 2024Google

Roger is the Best!! For as long as we have had a pool Roger has helped us maintain it. He has replaced the pump, replaced our underwater light, replaced the back flow preventer to our solar panels, added an ingress/egress handrail and replaced our pressure tank filter. Plus pipe repairs over the yesrs and I am sure that I am forgetting something. We could not have enjoyed our pool without Roger's support His response time is amazing. Roger is honest, trustworthy and dependable! I would recommend him for any pool repair !!!

★★★★★Christa Quiros · Jan 2023Google

I recommend Roger Dubois “My Pool Man” because he is trustworthy, dependable, and provides phenomenal work at a reasonable price. I confidently trust his service because during the past six years he’s done my pool resurface, pool heater installation, regular and emergency pool maintenance without flaw. I’ve always been content with his work and impressed by his professional demeanor and patience. Satisfaction Guaranteed!

★☆☆☆☆Omid Zad · Aug 2020Google

I recommend to stay away from this company if you don't want your pool to turn green like mine. When I confronted Roger about my pool turning green, he claimed that his pool guy made a mistake and has not been servicing my pool for few weeks (which I was paying for). That was a clear lie because I had their service cards and I did show it to him. Also, they replaced the Display Board on my pool system with a wrong part. When I called Rodger and notified him that their employee replaced the board, he simply denied and hung up the phone. It cost me over $1,000 to get the correct part. I think that is the definition of stealing. Roger is liar and dishonest business man. His personnel changes frequently, they lie about their service and deliver poor quality work. If you want your pool to stay clean and nothing gets stolen from your pool system, then I recommend to look for another company.

★☆☆☆☆Mariana Zorrilla · Jun 2020Google

This company replaced our pool system to Salt system last week of March. We have had bad readings on the panel since the first week and we never know if the salt level is fine or not. They have come out to try to fix it a couple of times but it goes back to poor readings and the check cell lights low salt on permanently. I have been trying to get Roger to help me file a Claim with the Warranty and he ignores my texts, calls and VoiceMails. I have 2 girls that use the pool on daily basis and I feel it is unacceptable that I can’t get any help to get the system replaced by the warranty.

Source: public Google reviews. Quotes appear as posted by their authors.

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Standing & Verification

Official-record checks from FL DBPR, permit databases and state records.

Actively permittingRecent permits on file in Orlando
✓ Verified
Licensed contractorFL DBPR record confirmed · CPC1458116
✓ Verified

Sources: Shovels.ai (permit data aggregator) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz

Permit Track Record

License-verified against Shovels' Florida permit database — matched to their DBPR license number, not a fuzzy name guess.

2permits on record
Pools permitted per year

Year-by-year data not yet mapped.

What they pull permits for

Work-mix data pending.

Source: Shovels permit database · verified Jul 2026. Found a mistake?

License & Credentials

Florida state contractor license & scope of work.

✓ FL DBPR record found
License #
CPC1458116
Type
Certified Pool/Spa Contractor
Status
Active
Qualifier
DUBOIS, ROGER E JR

Scope of work & exact number verified on FL DBPR.

Ownership

DR
DUBOIS, ROGER E JR
Owner / license qualifier · FL DBPR

Confirmed on FL DBPR

Project Photos

Portfolio photos — what this builder's work looks like.

📷Their portfolioPhotos from mypoolmanorlando.com

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About My Pool Man

My Pool Man is a Florida pool builder based in Orlando — an active, verifiable operator whose track record shows in the data, not just the marketing.

Read more ▾

Company Snapshot

My Pool Man is a small, Orlando-based pool service and resurfacing operation run under Florida license CPC1458116, a Certified Pool/Spa Contractor credential held by qualifier Roger E. Dubois Jr. and on file with the state since 2011.

Specialties & Service Area

This is a repair-and-maintenance practice rather than a new-construction builder: resurfacing, pump and heater replacement, light installation, chlorinator and electrical repairs, and ongoing weekly service around Orlando, based on the pattern in customer reviews. No formal building-permit record was available for this profile, which fits a business built around service calls rather than permitted new pool construction.

Licensing & Track Record

The state license is active. Several reviewers describe a relationship with Roger Dubois stretching back a decade or more of repeat service calls, which speaks to longevity even without a permit trail to independently confirm it.

What Customers Say

At 4.3 stars across 44 Google reviews, My Pool Man's record reads as two different businesses depending who's writing. Long-tenured customers describe a decade of repeat calls handled without issue — lighting, resurfacing, pump replacements, all cited by name. Set against that, a cluster of 1-star reviews describes missed callbacks, a disputed billing episode tied to a green pool, and multiple accounts of warranty claims going unanswered once an installation went wrong.

Bottom Line

A decade-plus of loyal repeat customers is hard to fake, and it's the strongest evidence here. But the specific pattern in the negative reviews — responsiveness dropping off once something needs to be made right under warranty — is worth raising directly before committing to anything beyond routine service.

Credentials & Recognition

FSPA/PHTA certifications & awards when on file.

CPC · top FL pool credential FL State Licensed

FSPA membership · PHTA/CPO · manufacturer certs surfaced when present.

My Pool Man — Frequently Asked Questions

Answered from public records.

Is My Pool Man a licensed and insured pool builder?

My Pool Man holds an active Florida state contractor license (CPC1458116) verified against FL DBPR. Always confirm current licensure and proof of insurance in writing before signing.

How long has My Pool Man been building pools?

Public records show permit history on file, state-licensed since 2011.

What areas does My Pool Man serve?

Based on permit records, My Pool Man builds across Orange County.

How do I verify a pool builder before hiring?

Check: (1) active FL license on DBPR, (2) real permit history with the county, (3) genuine reviews across platforms, (4) fair pricing. This profile gathers all four from public records.

What do most customers highlight about My Pool Man?

Across 44 Google reviews, the most frequently repeated themes are willingness to recommend, professionalism, and on-time work, with several reviewers also citing crew quality and value.

Are there recurring complaints in My Pool Man's reviews?

A smaller number of reviewers raise quality issues and describe rude interactions (2 mentions each), with isolated notes on delays and unresponsiveness — worth weighing against the majority of positive reviews citing professionalism and being on-time.

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Sources & Verification

Every figure traced to a primary source.

Shovels.ai (permit data aggregator) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz