Exquisite Pool & Spa

We moved to Palm Coast, FL from MA in August of 2024. We had a new home built, and were very anxious to have a pool installed. We did research on several area pool builders that included reading customer reviews, word of mouth reviews, and even viewing some actual pool installations. Following this research, we narrowed our choices down to two companies. We put a call in to both companies, and requested drawings of what we had described (a free form pool with a jacuzzi, pavers and screen enclosure). Exquisite Pools responded immediately and presented a computer generated drawing of what we requested. The other company responded back with a drawing of a rectangular pool (NOT AT ALL what we asked for). We spoke again with each company asking for some minor revisions from Exquisite, and TOTAL revisions from the other company. Exquisite again responded immediately with the requested updates. The other company returned a second drawing of a 3-straight sided pool with one free form side added. Our minds were made up right then and there. If you aren't listening to us at this early stage in the process, we have no confidence that we would have a successful outcome with this other company. We therefore chose Exquisite Pool & Spa and entrusted them with this crucial and expensive project. Butch Eaton was our sales representative. He was excellent to work with, and extremely knowledgeable and informative throughout the entire process. Butch took us through the permitting process, and as soon as the permitting was completed, the project work immediately began. Dave Proctor was our assigned Superintendent. He was right on top of the project right through to completion, and organized the various work trades in an order that kept things flowing along beautifully. We were very impressed with the ongoing communication, and the ability to easily reach these folks to obtain answers to our questions. Each and every specialized work crew were reliable, knowledgeable, well organized, respectful of our property and worked neatly and efficiently. While we apologize for not being able to obtain the names of EVERY single worker on our project, we would like to do a shout out and a BIG THANK YOU to: Chris & Jose (pool diggers), Chris (pumbing), Mark & Shane (tiling), Mundo & Luis & Crew (screen enclosure), Benjamin (gunnite), Jason & Colt (trim, lights, grab bar, granite), Braden, Miguel, Sergio, Nasario & Joel. We also want to give a special thanks to Colt for our "pool school" training. He was patient, knowledgeable and thorough. He left us feeling comfortable and confident in our ability to take over the care and maintenance of our beautiful pool. We lastly wish to thank Kylie (office manager) for her work on our project and her fine communications. In summary, we would not hesitate to recommend Exquisite Pool & Spa to anyone seeking a quality and reliable pool builder. Our project continued to move forward positively and efficiently, and was actually completed in record time, much to our delight. The finished project is just beautiful, and we have already received numerous compliments on it in a short time. We are thoroughly enjoying our beautiful outdoor space and look forward to sharing it's beauty with family and friends for years to come. THANK YOU SO MUCH EXQUISITE POOLS & SPA💙

Recently we hired Exquisite pools a family owned and operated business located in Deland. Our pool was becoming an eyesore with staining and pool tiles falling off due to poor workmanship. I had a lot of anxiety about what it would take to totally redo the pool entirely knowing the amount of work would be extensive. Fortunately we hired Exquisite Pools. Once the contract was agreed on and materials selected work started promptly within 2 weeks. The process of tearing out all the old tile, replacing with the new tile progressed rapidly with minimal delays. As soon as the teardown was completed the tile person started the next day and stayed on the job until completed approx. 1 week. The same efficient follow up with plaster prep and final plaster application virtually no delays. Our project was assigned a project manager Jessica who was wonderful. you never had to wait long for an answer to a question or to know timing of next steps. Near the end of the project we had an issue with one of the water features which was managed by Colt a true expert when it comes to pool construction. We and Exquisite were lucky to have such a high level of expertise when a problem arose. The staff at Exquisite Pools across the board were terrific and always helpful. Building or rebuilding a pool is stressful and there are plenty of horror stories to be found on projects that didn't go well. I cant imagine a better result for our project. I highly recommend this company if you are planning to remodel or build a pool. Thank you to the staff at Exquisite Pools

So happy we choose Exquisite Pools After much research we decided that we wanted a fiberglass pool. But we also realized that we needed a highly experienced company to install it. We spoke with several friends and neighbors, some had bad experiences with the builders they choose. But our friends with great experiences used Exquisite Pools. So we did more research and read every review we could find. We are so glad that we choose Exquisite Pools. From the sales drawings by Butch to the construction overseer, Dave, we were happy with the professionalism and attention to detail. Butch’s suggestions regarding orientation and location of the pool, the placement of the screen doors and other details were spot on! We’re glad we listened to his voice of experience. As with most construction projects unexpected situations occur. In our case it was weather and a few other complications but Dave took it all in stride and handled the situations well, in fact, it was finished with over a month to spare before their promised date. Thank you all at Exquisite Pools. We will, without hesitation, recommend you to our friends and family.

Exquisite did a fabulous job installing our new pool and deck. At first we were overwhelmed by the project and the number of preparation and completion items we need to complete before and after construction. However, we found that the contract provided a great checklist for planning. The final completion and inspection took longer than we anticipated but much of that delay was caused by the city of Palm Coast and their inability to complete inspections in a timely fashion. We have received many compliments from family and friends about the beautiful pool environment that was created in our back yard and we look forward to many happy and enjoyable experiences.Butch Eaton helped us design the pool and the result was fabulous. David Procter supervised the project. We do think he was spread too thin with many other jobs. Colt Dewhirst was an excellent teacher and technical consultant when we had issues. Don Millett interfaced well with the survey company and the city inspectors.They made a great team.