Holland Aquatics

Holland Aquatics is by far the BEST local pool builder! Like many of you reading this review, we searched endlessly for a trustworthy pool builder who could deliver a customized product. Holland Aquatics was recommended to us by our neighbors, who had just completed their project. Seeing their pool in person really painted the picture and set the bar high. After receiving quotes from other builders, we were left feeling uneasy and questioning their business model. Having heard horror stories of consumers duped by shady contractors, we knew we would be incredibly selective in our decision to hire a contractor. We contacted Brett @ Holland Aquatics for a consultation, based on the product delivered and experience our neighbors had. During our consultation, Brett’s knowledge of the pool industry was evident. We knew we wanted to contract with Holland Aquatics after our initial consultation; from the physical construction to the quality, Holland Aquatics far superseded any other pool builder in the area! Brett drafted our design, which included every detail and then some, that we requested in our custom pool. The 3D renderings were unreal, they were the perfect depiction of our backyard paradise. After we contracted, we were given an estimated timeframe of 6 to 8 months from dig to completion (which Brett delivered on schedule). Holland Aquatics requested the payments be equally dispensed as the project progressed, which was vastly different, yet reassuring in comparison to other quotes we received. Throughout our project, Brett oversaw every step of the process and was very meticulous with the work being completed by his crew; he even noticed things that were not to his standards and had them removed and refinished without our request. The pool building process was seamless! Brett and his office manager Michelle promised constant communication; they delivered! Every Friday we received email updates with the items to be completed the next week, including which crews to expect on our property. This communication is invaluable, we never questioned where we were in the build process. Upon completion of our custom-built pool, we couldn’t be happier with our final product. The pool far exceeded our expectations, we receive compliments from everyone who has seen it. If you are in the market for a custom-built pool, look no further than Holland Aquatics! We promise that you won’t regret it! Thank you, Brett @ Holland Aquatics, for making our dreams a reality and delivering such a beautiful product! We upgraded the interior finish, for anyone wondering the color, we chose Pebble Sheen Ocean Blue! We searched high and low for pictures of Ocean Blue interior finish 😊 We absolutely love the color choice; our water is beautiful at any point in the day!

My wife and I had met with several different builders when we set out to design our pool and new patio. Most of the proposals we got back, if we got them back at all, were rushed and didn't take all of our design requests and ideas into account in the final designs. That is until we met with Brett from Holland Aquatics. Brett came to our home and sat with my wife and I to get to know who we are and what we wanted to accomplish with our outdoor space today and in the future. He walked through details like using drain covers that would be covered with the WetEdge finish so the drains match the rest of the floor, and circular deck drains and skimmer cover with inlays that would use our travertine so they blend into the patio instead of those white plastic channel drains that make me feel like I’m at a public pool. My wife and I knew that we were going to move forward with Holland Aquatics the moment he walked out door. The thing that differentiated Brett from anyone else we met with, was his attention to every detail and they absolutely exceeded our expectations. We made the decision to start this project in Jan 20201, the middle of CoVID that crippled the global supply chain. Brett was in constant contact with us on material delivery dates, when crews would be onsite and dealing with all the issues that pop up on a project this large and with some many interdependencies. We ran into challenges and delays along the way, like every construction project does, but the most important is how you communicate and address those challenges. Brett took on every challenges personally and was in constant communication with me. Brett always picked up the phone or knocked on my front door to address any issues or delay. Early on in the project glass tiles were installed on the interior perimeter of the pool shell. We had selected a pattern that had some transparent tiles mixed in with white and blue ones. After all the tile was set in place, Brett came out to inspect the job, as he did with every sub-contractor throughout the process, he noticed that the trowel marks in the thinset were visible on all the clear tiles. My wife and I did not notice it until he pointed it out. He called that crew back out and had them rip all the tile out and redo the work because it was not right, not because we complained about it. The crew came back out and it happened again, you could still see some of the trowel lines. So not only did the tile get ripped out a second time, but Brett called the manufacturer of the thinset to come onsite for the 3rd install to make sure the tile team was applying it correctly and they did. Seeing that level of attention to detail so early on in the project and how Brett addressed it head on gave us a tremendous sense of confidence. We knew that any other problems that came up would be handled with the same exacting standards and they were. BTW, I didn’t see a single change order or was asked to contribute to pay for the additional material or labor. We had a few other situations come up over the project, nothing on the scale of the tile, that were all handled the same way, up-front communication and superior build quality. We wrapped up the entire project in just over 12 months, again in the middle of CoVID, and could not be happier with the results. The pool and patio came out amazing and we get tons of compliments on our custom fire feature that just pulls the who project together. I highly recommend Brett and the team at Holland Aquatics for your pool project.

We were referred to Holland Aquatics, by one of our neighbors who built a pool with them, and we couldn’t be happier with our experience! From the design process through construction, we had exceptional communication from both the Owner (Brett Holland) and his Office Manager (Michelle). We received weekly updates every Friday on the “projected” work for the following week, even if nothing was scheduled. This allowed us to come home everyday and not have to worry about when someone was coming back to work, as we have seen with so many projects in our neighborhood. We had a tight area to work with due to our pool equipment having to be placed behind the house, rather than the traditional “side of the house’ placement. This was due to an easement on both sides of the house. Even with the limited ‘canvas” to work with, Brett designed a stunning/functional pool for us, which allows us to swim laps, which was important to us. We also wanted the pool to be 7’ deep, which caused Brett some concern during the build, due an extremely high water table. Brett was not comfortable with the high water table, and took it upon himself to waterproof and bond coat the entire pool and spa prior to pebble, to ensure any potential issues in the future would be avoided. This is one of many examples of Holland Aquatics’ taking the additional steps to make sure the “quality” of our project is delivered as expected. Even with no one telling them to do so and on top of it, absorbing the additional cost to address the concern. From the conversations we have had with our friends, this is not common with other companies and something we are extremely grateful for. Brett’s knowledge of pool construction and desire to build a “quality” product was apparent on so many different occasions. Brett recommended that we went with their “standard” sanitation system which includes a Ultra Violet (UV) light, accompanied by a chlorine tab feeder with mineral cartridge. Even though we were unfamiliar with this system, as most of our friends told us to install a salt system (salt chlorine generator), we trusted Brett and went with his recommendation. We are very satisfied with that choice, as we do not experience any eye irritation or chlorine smell. The UV actually kills all the contaminants in the pool/spa and allows for a “lower” free chlorine level, which has made the swimming experience much more desirable from other pools we have swam in, even “salt” pools. Once the pool was completed, there were some areas on the travertine that my wife and I were not happy with. There was some excessive pitting/holes etc. Brett and his team came back out once the additional travertine was delivered and completed the repair to our standards. Their willingness to make the client 100% satisfied, as well their attention to detail, and top notch quality is the reason why we have referred them out to so many of our friends. They are definitely not the cheapest company in town, however if protecting your investment, quality, and communication is important to you, then you shouldn’t have anyone else build your pool other than Holland Aquatics!!! Five Stars, HIGHLY RECOMMEND!!!