Polk County Pools

Polk County Pools makes dreams come true! My wife and I had finally decided to pull the trigger and install a pool. A family member who just had a pool installed by Polk County Pools told us about them and the great experience they had. Best decision we could have ever made! Our pool and living space outside has transformed the backyard into a tropical paradise! The owner Chris listened to our ideas, and actually was able to improve our vision for an even better end product. He is very honest in telling you what may not ultimately be in your best interest, with explanation, even if he potentially could have made more money on it. I would recommend Polk County Pools to anyone who is thinking of installing a pool.

Spoke to Chris about having my pool resurfaced. Later that evening I received a text asking me again about my pool and the availability I had for the week for an estimate. I waited for 2 days and finally texted and asked if we were going to set up an estimate. I had a reply stating that he would be over on Friday at 1:30. I received no call, no text, no technician, and no estimate, therefore, I will be looking elsewhere for my pool resurfacing.

After moving to Florida, getting a pool for our family’s relaxation is something we had dreamed of for a long time. We searched long and hard for a pool builder with a solid reputation, positive customer reviews, a portfolio of past projects, and experience in the industry. After researching and getting a few estimates, our family chose Polk County Pools out of Lakeland, Florida to construct our dream oasis. As you know, having a pool constructed is a major investment, so getting a trustworthy, reliable contractor is of major importance. After contacting Polk County Pools, we promptly met with Tommy (Sr.) McBride. We have never met with a more kind, caring, non-pressuring “sales person”. He let us explain exactly what we had in mind, not trying to upsell us in any way. He showed us what the layout would be and gave us a chance to think it over. Chris McBride, the project manager, was one of the most pleasant, helpful, responsible persons we have had the pleasure of working with. He was always willing to answer all questions and concerns. Chris was present during every step of the process, constantly overseeing the work to make sure everything was up to his high-quality standards. He maintained constant communication and was never bothered to get back to us. The quality of workmanship that Polk County Pools provided was exceptional, performed in an unmatched timeframe. Tommy Jr., JT, Michael, Calvin, Justin, in addition to Tommy Sr. and Chris, were some of the hardest workers we have ever seen. In addition to all that, they were all always super courteous, pleasant, and helpful always going beyond their normal duties. The sub-contractors that Polk County Pools used were also top-notch. All of them were super hard working and friendly. This included the Pool Screen installers, PebbleTec installers, and Paver installers. You’ve always heard you get what you pay for. We felt we were treated fairly, and in the long run, couldn’t be more delighted. Throughout the construction process, we saw in the results as to why this was money well spent. Even after pool completion, Polk County Pools returned to check on how the pool was performing, answering and rectifying any concerns or minor issues we encountered, going above and beyond in many ways. For example, they repaired a damaged sidewalk (due to construction), fixed a damaged screen after hurricane Milton, fixed a paver platform that was damaged during the irrigation replacement, painted the stucco where the old patio screen was, and even added a garden hose holder, all at their cost. In conclusion, we found Polk County Pools staff to be knowledgeable, courteous, patient, friendly and a joy to work with. They truly care about every pool they construct as if it was their own. Being a family business, they provide unmatched performance in the overall construction process. Our pool was completed in record time, to which we received numerous positive comments from neighbors regarding the speed of the construction process. We would highly recommend Polk County Pools to anyone who may in the market for their dream pool construction and trust that your experience with them will be as positive as ours. Renee and James Laubach

TLDR: I can't say enough good things about Polk Pools, If you want a pool get it from Polk Pools, they are honest, dependable, and respectful. 7 month edit: We LOVE our pool! Hurricane IAN Test passed with flying colors. Pool cage is ROCK SOLID! Neighbors used a big name company that starts with a "G" and ends with a "riffin". They had a tension cable brake during Ian, the entire cage was moving in the wind. Original Post: Tommy McBride came out and did the initial consult and provided a quote. Chris McBride managed the project, maintained constant communication, and walked me through each phase step by step answering every single one of my (many) questions patiently without ever sounding frustrated. We needed to use my neighbor's yard to get to my back yard and they were careful to not damage the greenery, and when the heavy machinery damaged the irrigation they fixed it before anyone even knew it was a problem. Polk Pools is local, Family-owned, and are unique in that they OWN all of their equipment, so you know they aren't going to disappear on you. One of the biggest surprises that I loved, was that I didn't have a constantly rotating carousal of contractors on my property. Nearly every time work was being done on the pool it was the McBrides doing the work, or they were there working with their subcontractors. I learned that they have cultivated relationships with all of their subcontractors whom they selected for their quality of work, not the lowest bidder, and it shows in their work! We Broke Ground on 11-29-2021 and were swimming in the pool by 2-15-2022, we ended on budget with no surprises. I am very thankful that we found and decided to use Polk Pools. I don't know why anyone would choose anyone else. Interior finish: Quartz sky blue Deck Paver color : lions bridge Deck Paver style: mega old town Pool size: 14 x 28