Star-lite Pools

We could not have been happier with Star-Lite. Our pool was originally constructed in early 2022 and the process was as smooth as it can be. Construction is never 100% smooth but working with Brian on the design and Michael during the build we were extremely happy. Even after the build, Star-Lite has been available for questions and managing items that have come up. They stand by their work and that's exactly what I wanted when building our pool. Would recommend them to all my friends and family.

After meeting with multiple South Florida pool companies, we hired Starlite Pools to render and complete a pool in 2018. We were so pleased with the finished product that we recommended the company to all of our friends and family. We also wanted to support small businesses and our family had such nice interactions with Dale and Brian. Our kids still talk about going to their office to pick out the shiny tiles. I wish I did not have to write this review - about 6 months ago, we saw rust appear on the wall under water in the deep end. We contacted Brian Ruff and he said Michael Bixler would call us back. After a few weeks, no one contacted us, so we texted him and called again several times. It has been 6 months and still no call. We just want them to look at the pool and fix it. As per contract, they guarantee a LIFETIME structural warranty. There should never be rust inside the pool. This is due to the steel bars being exposed due to an inadequate concrete inner shell, which is clearly a structural deficiency. We are so disappointed and embarrassed that we recommended Starlite Pools to others as in a few years, they will also have the same issue and be in our position. We are letting our friends know and now letting everyone here know, DO NOT USE STARLITE POOLS. Currently, we are exploring other avenues to have Starlite Pools honor their contract and stand by their craftsmanship as we thought they were an honest business.

Very serious company rent on professionalism and doing the job right very honest owners

Brian Ruff came out to our house to view the property and discuss a pool with us. He took copies of our survey with him and said we would have rough drawings and a quote in about a week. After two weeks he contact us to ask if we were considered The City of Boca or Palm Beach county, not sure why he couldn't just look this up or why he waited two weeks to ask us. It has now been over two months and we have yet to ever hear back from him. We have since met with other companies (all of which got back to us within the first week) and have signed a contract with another company. If they move this slow for a quote I cannot even imagine what the building process would be like.

I have to say that our pool came came out beautiful and has really held up.