AAA Custom Pools Inc

I normally don’t write reviews, but AAA Custom Pools is deserving of a good one. We’ve owned our AAA Pool for over twenty years now and the construction of it has been top rated; giving us all these years of enjoyment. Our two sons also had their pools built by AAA and are also extremely happy with the quality construction. As with everything, things do breakdown and that was recently the case with our pump and Chlorinator. A call to AAA resulted in a qualified technician responding to our house, in a timely manner, and quickly fixing the problem. The main point of this review is that AAA stands behind their product with great service, knowledgeable technicians, and at a good price, which is unlike many of the other companies out there. If you’re in the market for a new pool, I highly recommend you reaching out to AAA Pools for a quality product and many years of enjoyment.

Toll Brothers delivered a house to me in 2019 and the AAA Custom Pool Inc. was the pool builder, they did a great job on selling the design with most expensive finishes during our meeting. In March 2026, I'm suspecting there's a leakage in the pool, I called them to send a technician to make an assessment about the situation, not mentioning any warranty, the attendant, very rudely, refused to send someone as the pool was 7 years old and there was no more structural warranty and she hung up the call on my face. I called again trying to reach out to Alan Bryson, the owner, I explained to him that they were the pool builders that they should be concerned about any structural issues, he said the pool was too old and he wouldn't send anyone unless I'd pay $175 per visit, it should take 2 to 3 visits to make an assessment. All in all, if you're willing to build a pool, beware that AAA Custom Pool Inc. do not build pools to last longer than their structural warranty of 2 years, if you believe that a pool should last longer than 2 years, you should not consider this company to build your pool, I'm really disappointed about this Toll Brothers contractor, terrible after sales service!

AAA Pools has been outstanding. They handle my weekly pool service, and it’s consistently reliable, thorough, and professional. What really impressed me was a full equipment upgrade they completed on my pool—brand new Pentair system including control panel, heater, pumps, and motors, all integrated with app controls. The entire job was done quickly and cleanly with zero hassle. No mess, no delays—just a smooth, high-quality install. The pool runs better than ever, and the app control makes it incredibly easy to manage. Hard to find this level of service and execution. Highly recommend AAA Pools.

I closed on my home at Regency at Avenir October 2023. I have complained since day one about the hot tub overflowing onto the lanai when the jets are on. They refuse to do anything about it. If you are closing on your new home, you should check out this issue and make them fix it while you still have leverage with Toll Brothers.

AAA Custom Pools is the best in the business. I know so many people who are beyond happy with their pools and service, including myself. I recently purchased a home in South Florida with an AAA Custom Pools build that’s over a decade old, and it’s still in incredible condition. The quality and craftsmanship truly stand the test of time. We’ve already created some amazing memories in the pool, and it’s clear that their work is built to last for decades. I couldn’t be happier to have an AAA Custom Pool in my backyard, and I highly recommend that anyone considering a pool reach out to them.

They fired the guy who worked on our pool weekly and didn’t replace him. I called and after four days of calling and leaving messages I got the guy who answers the phone. He sent someone here that was here for less then 30 mins. Pool was green at that point. When the guy left I called again and I was told that by the next day it would clear up. Next day still green. I’ve called them 9-15 times daily!!! for the last two weeks. And they have just be screening calls, they refuse to answer. Can’t be bothered to call people back. I have left many messages. The guy at the office needs to be fired also. Called cc to cancel payment and got Eagle pools that cleaned up pool and is doing an amazing job. AAA WORSE company EVERY!!!! PS they had been providing service for us for 6 months and this was the 3rd time with issues except this time it was never resolved!!! Management has also changed 2 since we have had service. Company doesn’t deserve to be in business!!!