Ratings
What each platform says, and whether they agree.
Below the Florida average of 4.52, across 346 pool builders.
Saint Augustine, St. Johns County
What each platform says, and whether they agree.
Below the Florida average of 4.52, across 346 pool builders.
Themes raised by more than one reviewer, in their own words.
No complaint theme was raised by more than one reviewer.
Where the work actually is, not just the office.
the bigger the dot, the more of their attention green is home shaded counties are where those towns sit
Three independent records, and whether they're still active.
Last sign of life August 2026, from a new review.
Straight from the state register.
The best and the worst from each platform. Both, always.
John Eaton is an incredibly knowledgeable and experienced pool builder and designer who truly takes pride in his work. The team at Cannonball stands behind their work and genuinely cares about making sure the customers are happy long after the project is complete. If you're looking for a builder you can trust to create a beautiful pool and deliver outstanding service highly recommend Cannonball Pools!
I called to get an estimate for a new pool to be installed. They came to my house, we spoke for about 10 minutes and was told I would hear back from them soon. No one ever reached back out and no estimates were sent. I took my business elsewhere.
Cannonball Pools is the best pool company!!! John is amazing to work with and he always made sure I knew what was going on during the steps of the project. This is my first pool and his team knocked it out of the park! I wish I could give 10 stars! If you are serious about a pool I highly recommend Cannonball Pools of St John’s County. John and his team are professional, honest & friendly.
Very poor experience with John from Cannonball Pools. We were given broken equipment and have had constant problems with the pool ever since. We have reached out multiple times trying to get help or resolve the issues, but he either ignores us, blows us off, blocks contact, or changes his number. Customer service and accountability have been extremely disappointing. We expected professional work and support, but instead were left dealing with ongoing pool problems and no help. I would not recommend Cannonball Pools based on our experience.
Cannonball Pools is an absolute gem. John is one of the best people to work with in any business. He is always helpful and goes out of the way to solve our pool issues. His designs and builds are stunningly breathtaking. 5 stars will never be enough. If you are serious about a pool, John and the team at Cannonball Pools are the absolute must go to for professional, friendly service.
I believe this pool company may provide quality service; however, an interaction I witnessed involving one of your employees raised concerns. While waiting in line at a convenience store, I observed an employee wearing your company’s work shirt speaking loudly and disrespectfully about the store staff. Yes, the store was busy, and yes, the employee working there was actively assisting customers. While that situation may have been frustrating, it does not justify making verbal remarks out loud in a public setting—especially while representing your company. Unfortunately, this behavior reflected poorly on the business. Employees wearing company apparel are a direct reflection of the organization, and professionalism and courtesy should be maintained at all times. I was disappointed by the lack of consideration and respect shown in this situation.
Read off their own website.
Cannonball Pools of St Augustine: a small review record, and how to read a below-average score on eleven accounts. FloridaPoolz.
Cannonball Pools of St Johns County works out of St Augustine, holding Florida pool contractor license CPC1459578, current since February 2021. Their current domain was registered in late 2023. They describe themselves as family-owned, which no public record confirms either way.
New pool construction, renovation, servicing, spas, water features and outdoor living work. No separate area pages are published, so St Augustine and the surrounding St Johns coast is the working assumption. A full set of project photographs is published, though the portfolio page has not been updated since August 2025.
3.9 from eleven Google reviews, against a Florida pool builder average of 4.52. Eleven reviews is a small sample and cannot settle much — a score six tenths below the field on that few accounts is a prompt to look closer rather than a finding. Three customers praised professionalism, which is the only theme with enough separate voices to report, and no complaint theme was raised by two or more people.
With eleven reviews and no recurring complaint, the public record simply does not tell you much in either direction, so the work falls to you. Read the lower-rated reviews individually, since on a sample this size one or two accounts move the average a long way and their content matters more than the number. Then ask how many pools they have completed since February 2021, and for two addresses in St Johns County you can drive past.
Starts with Cannonball Pools of St. Johns County, LLC — Saint Augustine, St. Johns County. My project is somewhere else
Straight from their Google listing.
Answered from this record — not by the business.
Yes. Florida pool contractor license CPC1459578 has been current since February 2021 and is current on the state register.
It sits below the Florida pool builder average of 4.52, but on only eleven reviews. At that sample size one or two accounts move the average a long way, so read them individually.
No. No theme was raised by two or more customers, and three praised professionalism.
St Augustine and the surrounding St Johns coast. No separate area pages are published, so confirm coverage directly.
The portfolio page has not been updated since August 2025. Ask for recent finished addresses instead.
Verify anywhere.
Record last refreshed September 2, 2026. Compiled from public records and their own website.
| Fact | Source |
|---|---|
| The written profile | written for this record |
| Domain registration | the domain registry |
| Email address | their own website |
| Questions and answers | written for this record |
| Photographs | their own website |
| Geo | census-rooftop |
| Where they work | our analysis |
| Google rating | |
| Opening hours | |
| License record | the Florida DBPR license record |
| Phone number | their own website |
| Summary | written for this record |
| Social profiles | their own website |
Nearest first — the same town where we can, then the same county.
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