Clear Image Pools, LLC.

Who they are

Clear Image Pools works out of Margate, from Banks Road in Broward County, and trades under a second name: their website is newimagepoolandspa.com and Google lists them as New Image Pools & Spas. Worth knowing before you call, because the two names are the same company. Their Florida certified pool contractor license, CPC1458476, has been on record since November 2013 and shows current — thirteen years. The domain goes back to March 2011, so the business predates the license by a couple of years.

What they build

Their site leads with outdoor living, spas and hot tubs, and water features rather than new pool construction — worth confirming before you call, because a certified pool contractor license held since 2013 covers new builds and the website does not put them forward. Twenty-four finished projects are on show, which is a proper gallery and by some distance the most useful thing on this profile: with almost no public feedback, the pictures and a conversation are what there is to go on.

Where they work

Margate is the base and the licensed address is on Banks Road there, in central Broward County. They publish no pages for individual towns, so their range is a question to ask rather than something the site answers — Margate, Coral Springs, Coconut Creek, Pompano Beach and Broward generally are the reasonable assumption. Two local numbers are published. No email address and no opening hours appear on the site, so the phone is the only route in and there is no telling when it is answered.

What the record shows

Three people have reviewed them on Google, averaging 2.3. That number should carry almost no weight and it would be misleading to set it against the 4.52 Florida average as though it were a verdict: on three reviews, two dissatisfied customers produce exactly this, and three people are not a sample of thirteen years of work. No theme recurred in either direction — nothing was praised by three separate customers and nothing complained about by two — so there is no pattern to report. What this profile really says is that the public record is close to empty, and the little there is leans unfavourable. Read all three reviews; there are few enough to read every word, and on a profile this thin they are far more informative than the average. Then judge them on the twenty-four photographs, the thirteen-year license, and references from work finished in the last two years — and ask about the two trading names while you are at it.