Colonial Pool & Spa Inc

We had a leak in the spa area for years and could not get anyone one to fix it. The “leak detection” companies started and quit, saying the job was too big for them, and at least ten pool construction companies either did not show up as promised to provide an estimate or never showed for our appointment. Jack Inzerillo of Colonial Pool and Spa’s enthusiastic can-do attitude and extreme helpfulness was a breath of fresh air. He broke the project down into several steps. First the leak repair which required extensive cutting out and replacing pipes and jets that had cracked due to settling of the deck around the spa. Then the addition of jets that the original contractor should have provided, followed by a complete retiling of the pool and adjoining planters with beautiful, contemporary tile and adding up to date electronic controls so the pool and spa can be controlled by a phone app. The work was done by highly competent technicians, primarily Fred and Eric, and completed in a very timely manner. Their pricing for this major renovation was honest and fair. We could not be more pleased and highly recommend this company.

My pavers are lose that they did for my patio and i emailed no answer back waste of time then i emailed no email back about my pavers coming up what a joke the owner is ?????Roberter is a liar he came out but stop answering text and calls so they didnt do anything beside feed lies and now pavers are coming up on my deck they didnt not do the pavers correctly at all They are horrible!!!....Robert came out to see what went wrong with the whole project he saw right away what a was wrong but then he said he would work with us to make things right and what a joke that was he asked what we thought the price of the pool should be we told him then he looked right at me and said really do you think we are making any money off that price well why ask if your going to say that then he said a price on a heater then when we said yes the priced changed so its a joke it seemed like that only thing he was worried about was us removing the review just the company is a total joke happy to be done with them would never recommend the company to anyone cause it will just be a nightmare horrible experience horrible people *Working with Colonial pool and spa was a nightmare the whole first communication was horrible between Jack and his team no one there was on the same page one person said the liner and paver would be in this day then it changed time they order a liner it was not measured correctly and tried to do a quick fix then fixing it correctly Jack and Matt are never on the same page Jack told us one thing matt did opposite we had a plan for our steps and matt put them in a different place then we had a company building us a pergolas Matt asked the guy when they would be done our company told him two hours and Matt called and lied to jack saying they wouldn't be done for two days Be careful with Matt he doesnt tell the truth i would recommend texting/ emailing i had to go back and screenshot and send it to them to show what they said so make sure you have proof of everything jack and matt say oh on top everything they were supposed to put pavers under our pump to match the patio matt was there he told my husband oh just give the guy and extra 50 i called jack upset it was always one thing after another with this company would never recommend them it was truly a nightmare and i could go on and on about how many things went wrong but last thing i will say for jack claming to be a GM of the store his store is ran really horrible and should be ashamed how things are done specially with Matt and how he speaks and acts towards customers and his assistants at the store never having the correct answers.. You came out and lied said you would do a heater and then went back on your word I emailed it to you… you saw the horrible job your team did paver are already lifting on the patio your company is absolute joke you say you tried make thing right and you did not do a thing to make things right at all everything that came out of your and your employees was a bunch of lies

Professional, Thorough, and Extremely Helpful Team! Colonial Pool & Spa responded very quickly to our quote request and set up a professional site visit right away. The estimator was excellent — he explained the entire resurfacing process step-by-step, showed us different pebble and tile options, discussed salt systems and heater upgrades, and walked us through how everything would work with our current setup. He answered every question patiently and made sure we understood the full project. Their communication and customer education were top-notch. We ultimately chose Gulfstream for the complete renovation, but Colonial Pool & Spa is a fantastic, customer-focused company I would recommend to anyone in the Fort Myers/Cape Coral area.

We recently interviewed 5 Pool Vendors to refurbish our pool which is 15 years old. We ultimately chose COLONIAL POOL AND SPA because we trusted their representative Jack Inzerillo. Someone needs to be applauded for finding Jack and adding them to their team. He has assembled an outstanding team and is responsive to all requests and concerns. One of his gifted craftsmen, Icedrio, is absolutely amazing in his craft and should also be recognized in this post. His tile work is exquisite and we will be enjoying it for years to come. As a Realtor who deals with lots of Vendors, I hear many disappointing stories concerning all kinds of Vendors. I can recommend several things: 1. Take the time to Interview at Least 3 Vendors before committing to any Service 2. Trust your gut and VERIFY. I am one happy customer thanks to COLONIAL POOL AND SPA, JACK INZERILLO and his gifted team led by ICEDRIO.