Patio Pools Inc

We recently worked with Patio Pools for a full-service pool renovation, including design, demolition of our old pool, and construction of our new pool & spa, and I can’t say enough good things about the experience. From start to finish, their professionalism, responsiveness, and care were exceptional. A special shout-out to Matthew Messer—an outstanding partner throughout the entire process. Matthew was always readily available, incredibly communicative, and truly dedicated to helping us design exactly the right pool to fit our needs and preferences. His expertise and genuine commitment made a world of difference. The pool & spa construction itself took about 8 weeks, and that timeline held steady even though it spanned the holidays. The team worked efficiently without sacrificing quality, and I appreciated how transparent they were about progress and any adjustments along the way. When the project was finished, the pool and spa turned out absolutely beautiful. We are thrilled with the final product and the overall result surpassed our expectations. The level of detail and care Patio Pools put into every aspect—design, installation, and finish—truly shines. If you’re looking for a company to build or renovate a pool, I highly recommend Patio Pools. Their level of detail and care cannot be overstated and turns what can be a difficult process into a seamless and pleasant experience. It’s absolutely worth paying for this level of service—you won’t regret it!

If I could leave zero stars, I would. Working with Patio Pools has been a horrible experience. Their work was significantly delayed without reasonable excuse despite promises that it would be completed quickly (seven months later we are still trying to have things completed), our pavers sunk in causing my toddler to almost have a serious injury, they left waste in our yard for months on end making our property an eye sore, they destroyed our personal property and refuse to reimburse us for their damage, and their back office has treated us with complete disrespect. Please feel free to reach out to me directly for more information. I do not want any other consumers to fall victim to this company the way we did. **UPDATE** Patio Pools response below is shockingly misleading and quite frankly untrue, particularly considering the comment about payments. Not a single payment was late and every payment was made within 48 hours of any notice or demand (they will text you and expect money immediately). For example, they harassed me for money while I was in the hospital with pregnancy complications and we still paid them immediately to avoid any further delays. With respect to the timeline, we signed our contract on 4/2/24, the pool was not filled with water until 8/9/24 (with the subcontractors admitting there were many mistakes made on our project) and our fence is still not fixed with us now being in January 2025! I beg anyone who wants to be treated properly, please stay far away from this company, particularly their employees Matt and Gina who are mean-spirited and dishonest. I would provide a google link with our documentation of their bad faith, dishonesty and damage to our property, but it too extensive and voluminous. I am more than happy to provide if contacted personally.

We had a great experience working with Patio Pools from start to finish. Communication was excellent throughout the entire process — we always knew what the next step would be and what to expect, which made everything feel smooth and well organized. They finished the project close to the timeline we were originally given and handled all permits, which made the process much easier for us. The design appointment was also a great experience — they really listened to what we wanted and helped bring our ideas to life. Anytime we had questions or concerns, the team was very responsive and took the time to explain things clearly. Overall, we’re very happy with the finished pool and would definitely recommend Patio Pools to anyone considering a pool project.

RUN 🏃🏽 RUN 🏃🏽RUN from this company. Constant delays, pavers sinking not repaired, thousands of dollars in destroyed property that they refuse to pay for, for their VP not knowing their contracts that they agreed to and refusing to honor it. And then there’s their project manager Matt bullying my high risk pregnant daughter and calling my daughter & son in law liars. This is a company that is very unethical that if we didn’t threatened legal action there wouldn’t have had a resolution to our major problems. RUN 🏃🏽 RUN 🏃🏽 RUN 🏃🏽

Five-Star Experience with Patio Pools We couldn't be more thrilled with the service and experience we had with Patio Pools. As a cautious homeowner, I had concerns given all the stories you hear about pool companies not finishing jobs. However, Matt, the salesperson, was a breath of fresh air. He wasn’t pushy at all and took the time to walk my wife and me through every step of the process. He made thoughtful recommendations and provided a variety of options to suit our needs. After signing on, Patio Pools delivered on everything they promised, even completing the pool within 8 weeks—during Hurricane Milton and Helene no less! What truly sets Patio Pools apart is their ongoing commitment to their customers. Even after the pool was finished, Matt and his team were there to help with anything we needed. If you’re considering building a pool, we highly recommend giving Patio Pools a call. They not only deliver on their promises, but they do so at a fair price. Tyler & Kimi Rosberg