Super Shark Pools LLC

We had hired SuperShark pools to resurface our 25 year old swimming pool. The professionalism exhibited by Derek and his team, including Andy, Matt was extraordinary. Mark and Derek were tremendous throughout the decision-making process. Our pool was very old and needed the entire resurfacing. Lots of tedious tasks were involved. There was also rain and unexpected last minute event involving one team member, however Derek resolved the situation gracefully and very efficiently, not impacting the work at all. It was very impressive to see how team members are there for each other in extra ordinary times. Completion of the entire work effectively within given timeframe with superb results without interruption was the best part and worth the cost. This is not just any Pool company… This is Super Shark… To me they are the best in the area. I had got quotes from multiple pool surfacing firms. But we choose Super Sharks because they are the honest, trustworthy, and stand by their words. We are very satisfied with the whole process. Thank you Mark, Derek & the entire team.

I can't say enough about Super Shark Pools! I worked with Mark and Andy twice now and the service was exceptional. The original work was a new Pentair control box for the pump and system and the most recent repair just last week was to replace a coupling off the pool filter housing that had cracked and spilled water all over the lanai and pump area. I texted Mark early on Monday morning (broke on Sunday) and the coupling was replaced before noon the same day! I wouldn't expect this kind of responsiveness every time, but boy was that the fastest pool repair ever! I am considering resurfacing the pool as the next big project and they have earned my business and my loyalty. Thanks Mark and Andy for your prompt service and being there when we need you. You guys are awesome!

Highly recommend. We talked with Mark about our pool pump problem and then sent him pictures and other data of our pool set up. He analyzed the problem and recommended a solution, which I thought was both appropriate and fair. Andy installed the pump the same day. He was friendly, efficient, and a master of his craft. He quickly took stock of our challenging space problems and engineered a very clever solution. Moreover, he helped us get set up with all this modern technology that allows you to monitor and control your pump from over the phone. I would still be struggling to do that without his help!

We did our pool little over 3 weeks and had Super sharks do pool renovation and patio stone. From engaging with Derek on the sales effort to working with Mark who oversaw and managed the whole effort to Matt who was project manager all were exceptional. Easy to work with and they always kept me first in making sure I was satisfied. The 3 crews that performed all the work were exceptional was so impressed in their craftsmanship and the pride in their work/results. Our pool renovation and out beautiful like a brand new pool!!! Thanks to the whole Super Shark team and their crews!