Allure Pools LLC

Mike and his team did an outstanding job building our pool. From the very beginning, he took the time to really understand what we wanted and worked closely with us to design something that fit our vision perfectly. He handled the entire permitting process with the city seamlessly and kept us informed every step of the way, which made a typically stressful process feel easy and well-managed. As with any project like this, there were a few unforeseen challenges along the way, but Mike was proactive in addressing them and always took the time to walk us through options and solutions. We felt included and confident in every decision. The end result exceeded our expectations, and we couldn’t be happier. If you’re looking for a pool builder who is professional, communicative, and truly cares about the final product, I highly recommend Mike.

I want to share my honest experience with Allure Pools so other homeowners can make an informed decision. We paid for an Elite Roof addition on a signed change order. It was never installed. We also raised written concerns that our pool was leaking — and heard nothing back for weeks. Allure didn't respond at all until after we'd hired an independent leak-detection company ourselves, which confirmed an active leak before our permits were even closed. Even then, Allure has refused to return the money for the roof we never received — or the leak-detection cost — unless we sign a release with non-disparagement and confidentiality clauses. In plain terms: they'll give us our own money back only if we agree never to talk about what happened. We said no. That leak came from our stainless steel deck-mounted handrail, which was installed in the water — partially submerged on the first step. The placement was so questionable that we contacted the manufacturer to ask whether it was even permitted (it was not). When we asked that any repair visit be scheduled in advance and confirmed in writing, that reasonable request was later recast as us "denying access." The paver color we selected was suddenly "unavailable," so we sourced it ourselves at extra cost. Communication broke down repeatedly. We went stretches without replies, were never told the roof we'd paid for was delayed, and were handed ultimatums — including a threat to return the handrail we'd already paid for if we didn't grant immediate access. Get everything in writing. Document everything. Don't pay for add-ons before they're installed. I would not hire Allure Pools again, and I would not trust them with your money or on your property.

We couldn’t be happier with our experience with Allure Pools! From start to finish, everything was smooth, professional, and exactly as promised. Michael and Christen were absolutely wonderful to work with—honest, transparent, and incredibly easy to communicate with. They walked us through every step of the process so we always knew what to expect, and they delivered on both their timeline and cost estimate with no surprises or hidden fees. What really stood out was how much they truly care. They took the time at the end to make sure we fully understood all of the pool equipment and felt confident using it. Every question we had along the way was answered quickly and thoroughly. Not only do they do amazing work, but they are genuinely great people. We truly cannot recommend Allure Pools highly enough—if you’re considering a pool, this is the company to go with!

It’s been a pleasure working with Michael and Christian at Allure Pools to design and build our new pool. Coming up with an initial design and choosing materials was made much easier with their powerful software tools and unique mobile design center. A couple of good guys, their communication with us was clear and transparent from the start as they laid out the process, helping to reduce any trauma from getting our back yard torn up. In contrast to our experience with other building and renovation projects, the subs they used almost always turned up on time and always did quality work. When issues did arise, Michael or Christian addressed them quickly and efficiently, and they managed to bring in the project comfortably within the original time window and budget they’d committed to. A great company!