Ratings
What each platform says, and whether they agree.
Above the Florida average of 4.52, across 346 pool builders.
What each platform says, and whether they agree.
Above the Florida average of 4.52, across 346 pool builders.
Themes raised by more than one reviewer, in their own words.
No complaint theme was raised by more than one reviewer.
Where the work actually is, not just the office.
the bigger the dot, the more of their attention green is home shaded counties are where those towns sit
Three independent records, and whether they're still active.
Last sign of life April 2026, from a change to their website.
Straight from the state register.
The best and the worst from each platform. Both, always.
I would like to highly recommend Innovative Pools, Inc. to anyone who is interested in building a pool. The whole experience from start to finish was seamless. Troy and his team did a great job and our family is super happy with our pool. Troy worked with us throughout the planning and design. Our situation was a bit unique as our rear property had limitations in size and HOA/CDD rules. His creativeness and knowledge of rules both HOA and county allowed for a design that fit our budget and space. I had previously spoken and met with 4 different pool companies 2 of who said they couldn't build a pool and the other who recommended a whole different design that we did not like. Troy took the time and experience to guide us and work with our vision. Needless to say Innovative delivered and we cant stop getting compliments from family friends and neighbors about our pool. I am attaching a pic below but you need to see it in person to appreciate it best. Thank you again Troy and team and count on me to refer you guys anytime.
We started the process a year prior. We received a couple estimates and honestly I had picked a company. Due to personal reasons, we delayed about 18 months. When we were ready, I started with new estimates. A couple of the big companies never even showed for the estimate. One was outrageous in cost. Troy showed up for our estimate. Sat down with us went over everything answered all our questions. Once we had our estimates. The other company’s price had jumped up significantly but Innovative Pools was just a bit higher than the original one we had 18 months prior. During the process, we were kept in the loop. Dan even let us know about a delay with the pavers. Pavers were shipped but they were poor quality. Innovative Pools fought on our behalf without us even knowing there was an issue. Imagine that, a company that fights on your behalf instead of just installing garbage. Thats how it should be. Ultimately, we had a smooth process.We did have that short delay so what should’ve been a 4 months process went a couple of weeks over but we would much rather have the delay then not have quality.
I love my pool and spa built by Innovative Pools! Everyone I worked with from Troy initially with the estimate & design, to Tracee with product selections & payments, to Dan & Dustin with the construction, were very easy to work with, friendly, professional, and kept open communications for the timeline and schedule changes. They are quality over quantity and are not one of the mega-sized companies that takes on more than they can handle. I have friends and family with nightmare stories about their pools' construction, and I can honestly say I have nothing but positive things to say about Innovative Pools and the people that work for them. I would highly recommend them to anyone wanting a pool and spa! (the stained concrete was done by Martin Epoxy, they are awesome too!)
Read off their own website.
We checked Innovative Pools of St Augustine against every pool builder in Florida — license CPC1457211, what they build, and where they stand.
Innovative Pools works from Twenty Second Street in St Augustine, St. Johns County. Their Florida pool contractor license, CPC1457211, has been current since 2006 — twenty years unbroken — and the company has held the same domain since that same year.
Google shows 4.9 from 25 reviews, against a Florida average of 4.52. The agreement inside that record is unusually strong for its size: ten of the twenty-five name the way the crew conducted itself, six the quality of the finished build, three the standard of communication. When two-fifths of a review body single out the same thing, that is a clearer signal than the star rating. No complaint recurs across enough separate customers to form a theme.
New pool construction and spa work — a deliberately narrow list, and worth knowing. They are not offering renovation, screen enclosures or ongoing service, so if you want a pool built from scratch this is the list to be on, and if you want an old pool brought back it is not. The number is (904) 260-0733.
Claims on their site we could check against a record.
Their site carries 1 award badge published on the site. We have not written to the awarding publications, so this rests on their own published record.
Starts with Innovative Pools Inc — St Augustine, St. Johns County. My project is somewhere else
Answered from this record — not by the business.
Yes. Florida pool contractor license CPC1457211 is on record in the company's name and has been current since 2006.
Google shows 4.9 from 25 reviews, against a Florida average of 4.52. Ten reviewers name the crew's conduct, six the build quality and three the communication. No complaint recurs often enough across separate customers to name one.
Their published list is new pool construction and spa work only. If you need an existing pool renovated or maintained, confirm on a call before assuming.
Twenty Second Street in St Augustine, St. Johns County. The number is (904) 260-0733.
Record last refreshed September 2, 2026. Compiled from public records and their own website.
| Fact | Source |
|---|---|
| The written profile | written for this record |
| Domain registration | the domain registry |
| Questions and answers | written for this record |
| First archived website | the Wayback Machine |
| Photographs | their own website |
| Geo | census-rooftop |
| Where they work | our analysis |
| Google rating | |
| License record | the Florida DBPR license record |
| Phone number | their own website |
| Summary | written for this record |
| Social profiles | their own website |
Nearest first — the same town where we can, then the same county.
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