Louden Bonded Pools

We went with Louden on a friend’s outstanding recommendation. After having gone through experiences with a bad contractor for a remodel, Louden has restored our belief in good, honest, quality work and pride giving great customer service. This whole process was flawless and could not have been easier. Everyone in the office and on site were extremely nice and informative. They work clean. They leave the site clean every day. No delays (thank you weather!) so they stayed ahead of schedule the whole way! We didn’t even have to think about anything; the work just got done efficiently. Every step from the dig to frame to tile, deck and plaster was done with skill and quickly. The attention to detail is amazing and when folks on pool owner FB pages ask what something should look like because their builder’s quality was poor, I proudly share what Louden has done. The sales process through the build was so smooth, designing exactly what we wanted coming in under budget. The payment timetables are on point when so many other builders take giant deposits upfront only to not do the work or use that money to build someone else’s pool, delaying your own and not paying subcontractors. None of these headaches with Louden. Our experience definitely shows why they’ve been in business so long. Thank you!

No service. Left a message last Friday and again today to discuss pool resurfacing. No response.

Borz family I recently had the pleasure of working with Louden Bounded pools and I can't recommend them highly enough! From the very beginning, DJ, our salesperson, was incredibly knowledgeable and attentive, guiding us through every step of the process with patience and expertise. The entire team was hands-on and dedicated, ensuring that our vision for the pool came to life seamlessly. Their professionalism and commitment to quality truly set them apart. We are thrilled with the new pool and grateful for the fantastic experience.

We have driven by the company many times and we’re really looking forward to inquiring about building a new pool at our home. Husband and I were going to drop in but decided to call ahead. I spoke to Dee and explained our interest and she put me through to Sarah who does the scheduling but I received Sarah’s voicemail and had to leave a message. After waiting several hours with no return call, I called again and reached Kaitlyn who seemed very stressed and somewhat rude. I told her I had called earlier and was waiting for Sarah and she said they were having phone issues. She then put me through to Sarah and I asked her if she received my message………no, she had not listened to her messages. She stated she did not have the sales people’s schedules but she could take my info and then make an appointment. Long story short, we had planned to drop in as we had very limited time in town and decided to call instead and essentially got nowhere…… This is not the start we hoped for. We have built pools in the past post new home construction and had great experiences. However, we have tried a few companies in recent months and cannot seem to get anywhere. Since the pandemic, everything costs at least double and no one seems eager for new business. So, we will do nothing and stick with the big pool aka the ocean.

It took me a lot of time and consideration before deciding to get a pool. The minute I met DJ I felt like I had known him my whole life. He was super easy-going and didn't try to push anything I didn't want. He built me a beautiful pool within my budget and I couldn't be happier with the process. Sarah in the office is amazing. She got me answers to the many questions I had in the process and along the way. Todd is a fantastic project manager Combing over the fine details of part of the process ensuring that it is don't properly. I can't say enough good things about Louden and their team it has truly been a pleasure to work with them and I look forward to working with them again on future homes.

Wonderful experience, great customer, service, professionalism, awesome communication, exceptional, color, choices, and tile choices. I could go on and on about the amazing experience we had. Everything was fantastic from the planning stage all the way through the digging and the final stages. This is a pool company. You can trust to give you a beautiful product and great customer service.