Plan-it Pools Inc

Who they are

Plan-It Pools works from Landings Road in Melbourne Beach, Brevard County, on Florida pool contractor license CPC1457161 — current since January 2006. The domain dates from 2007. They build new pools, renovate, service, and fit spas, water features and outdoor living, and they lean on design: their pages carry conceptual designs, plan views and a virtual-tour offer alongside finished work. They describe themselves as award-winning, premier, top rated and number one. None of those is published anywhere that could confirm it, so read them as the company's own description.

What the reviews say

Google has them at 4.8 from 55 reviews, against a Florida average of 4.52 across the 346 builders on this directory — close to three tenths above the middle, on a sample that carries weight. Eight reviewers name the quality of the build, three their professionalism, and one describes a third remodel with the same firm at a different house, which is the kind of repeat custom that is hard to fake.

Two reviews cut the other way, and they matter more than their number suggests because both describe the same thing and both describe it late. One customer says a five-year-old pool is coming apart — tiles lifting, the finish delaminating — and that the owner refused to help when asked. The other says several pools in the area have developed leaks and concrete problems. Two separate customers on the same subject clears the bar for a pattern, and the subject is the one that matters most: how the pool holds up after the warranty conversation has moved on.

That tension is the honest summary. The recent record is strongly positive about the pool you get. The complaints are about the pool you still have five years later, and a review average cannot see that far.

Where they work

They publish separate pages for Cocoa Beach, Indialantic, Melbourne, Melbourne Beach, Satellite Beach and Vero Beach, and those pages are written for their places rather than one template with the town swapped — which is rarer on this list than it should be. The license sits in Melbourne Beach. Their gallery mixes their own project photographs with stock library images and design renders, so judge the work from the ones that are plainly theirs.

Before you sign

Get the structural warranty in writing: what it covers, for how many years, what voids it, and who honours it. The two complaints on record are both about failures appearing years later, and that is exactly what a written warranty is for. Ask for the names of customers whose pools they built five or more years ago, and call them rather than reading more reviews. Ask what the remedy process is if a surface or tile fails inside the warranty period, and get the answer on paper. The license is real and checkable above; ask separately for the insurance certificate.