Ratings
What each platform says, and whether they agree.
Above the Florida average of 4.52, across 346 pool builders.
What each platform says, and whether they agree.
Above the Florida average of 4.52, across 346 pool builders.
Themes raised by more than one reviewer, in their own words.
No complaint theme was raised by more than one reviewer.
Where the work actually is, not just the office.
the bigger the dot, the more of their attention green is home shaded counties are where those towns sit
Three independent records, and whether they're still active.
Last sign of life August 2026, from a new review.
Straight from the state register.
The best and the worst from each platform. Both, always.
Tommy is amazing! He refinished my community's pool with rave reviews! He went above and beyond, required perfectionism from his subcontractors, was extremely responsive and a pleasure to work with. Thank you, Tommy! Our residents are thrilled with the results!
I had Tom come out to do an inspection on the pool prior to purchasing my house. On the inspection photos, the Hayward salt generator which was noted to be 7 years old was indicating low to no salt in the pool. Tom said the generator "appears to be in functioning condition". When asked about this he said it was nothing to worry about it that there was just a malfunction with it. I asked if this was something that should be replaced prior to purchasing the house. He said no. After purchasing the house, the pool company that the previous owners used said they had been telling the sellers of the house the salt generator was on its last legs and needed to be replaced. Interesting how on a pool inspection Tom didnt feel the need to indicate it should be replaced when these generators usually dont last for more than 5 years. Tom now refuses to answer my calls or emails. Shady business I would not recommend to anyone. Save your money and dont want it on an inspection because it will be a waste of time and money.
United Pool Pros has been my go to for all of my pool services. The customer service is great! Tommy is extremely professional and knowledgeable. He is timely and communicates thoroughly. I would absolutely recommend this company/service.
I’ve had the opportunity to use United Pool Pros for a variety of pool repairs these past 2 years . Always honest and upfront regarding the work at hand and potentially down the road . Tommy is professional and extremely knowledgeable and I look forward to working with him on upcoming projects. Highly recommend!
United Pool Pros helped us with an issue that nobody else could. Tommy showed outstanding customer service, got the job done and let me tell you something... he can literally hold his breathe FOREVER! Awesome service. I highly recommend!
Awesome and honest service on multiple occasions! My mom was having issues with her pool pump and we called United Pool Pros and they were able to get a new motor installed on the first occasion (old one rusted completely out). On the second occasion when she had a “senior” moment and installed her filter upside down. Saved us a bunch of money rather than just trying to sell her more equipment. 10/10 would recommend without hesitation.
Read off their own website.
We checked United Pool Pros of Jacksonville against every pool builder in Florida — license CPC1458922, what they build, and where they stand.
United Pool Pros works from Golf Course Drive in Jacksonville, Duval County. Two Florida pool contractor licenses sit on record in the company's name — CPC1458922, current since 2016, and CPC1460070 since 2022 — which is the pattern of a company that added a second qualified contractor as it grew rather than one that changed hands.
Google shows 4.8 from 23 reviews, well above the Florida average of 4.52. Twenty-three reviews is a moderate sample: enough to be worth reading and not enough to be the last word, so treat it as a good early signal rather than a settled record. Seven reviewers name the way the company conducted itself on the job, which is the single clearest theme in what customers wrote. Nothing recurs on the other side often enough to count as a complaint.
New pool construction and commercial pools, with renovation, repair and ongoing service. Commercial work is a distinct capability and not every residential builder has it. They publish almost no project photography and no phone number on the site, so the contact form is the way in — and a portfolio is worth asking for before you commit.
Starts with United Pool Pros LLC — Jacksonville, Duval County. My project is somewhere else
Straight from their Google listing.
Answered from this record — not by the business.
Yes, twice over. Florida pool contractor licenses CPC1458922 and CPC1460070 are both on record in the company's name, current since 2016 and 2022.
Google shows 4.8 from 23 reviews, above the Florida average of 4.52. Seven reviewers name the way the company handled the job. No complaint recurs across enough separate customers to form a theme.
Yes. Commercial pools sit alongside new residential construction, renovation, repair and ongoing service.
Golf Course Drive in Jacksonville, Duval County. They do not publish a phone number, so the contact form on their site is the route in.
Verify anywhere.
Record last refreshed September 2, 2026. Compiled from public records and their own website.
| Fact | Source |
|---|---|
| The written profile | written for this record |
| Domain registration | the domain registry |
| Email address | their own website |
| Questions and answers | written for this record |
| First archived website | the Wayback Machine |
| Photographs | their own website |
| Geo | census-rooftop |
| Where they work | our analysis |
| Google rating | |
| Opening hours | |
| License record | the Florida DBPR license record |
| Logo | their own website |
| Summary | written for this record |
| Social profiles | their own website |
Nearest first — the same town where we can, then the same county.
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