Anthony & Sylvan Pools

Who they are

Anthony & Sylvan is the largest operation on this list by a wide margin, and it is not a Florida company that grew — it is a national builder working here. Their Florida contractor license, CPC1459777, has been current since January 2022, while the business itself is far older; their web presence dates to 1999. The address on file is on Imeson Park Boulevard in Jacksonville, though the record also carries a Charlotte reference and they publish five telephone numbers across several states, so establish which branch would actually build your pool. They describe themselves as family-owned, which for a company of this size is not something the public record settles.

What they build

New pool construction, renovation, repairs, servicing, spas, water features and outdoor living. What genuinely distinguishes them in the reviews is not the building but the handover: customers repeatedly describe a structured session — they call it pool school — where someone walks a new owner through the equipment and the chemistry until they actually understand it. One first-time owner describes arriving overwhelmed and leaving confident. Almost no builder on this list has a named, repeatable handover process, and if you have never owned a pool it is worth more than most of the things builders advertise.

Where they work

Jacksonville and, on the evidence of their phone numbers, several other states. They publish area pages, but those pages are near-copies of one another rather than written for each place, so treat the list as where they will travel rather than as evidence of a local presence. They also publish a substantial set of photographs of their own work.

What the record shows

Google has them at 4.9 from 1,283 reviews. That is by far the largest review base on this list and it sits well above the 4.52 average across Florida's builders — and the size is the point. A 4.9 on twelve reviews tells you very little; a 4.9 on more than a thousand is the strongest single piece of evidence any builder here offers, because it cannot be arranged. Six customers name their professionalism, and the recurring specifics are the handover, the sales process and the project management each being handled by someone whose job that is. There is one negative account and it is worth reading closely rather than dismissing, because of what it confirms. A customer who spent over a hundred thousand dollars describes concrete cracking after a year and the spa leaking after two — and says the spa was covered by the warranty, with the repair carried out but visible. So the complaint is about the durability of the finish and the cosmetic result of the repair, not about a warranty that was refused. They advertise a lifetime structural warranty, which no public register can confirm; that one account is the closest thing to evidence on this profile that their warranty actually functions, and it points the right way. What to do with all this: on a record this size the ordinary cautions carry less weight than usual, so spend your questions on the things scale does not fix. Ask which branch and which crew, get the warranty document itself rather than the summary, and ask what counts as a cosmetic versus a structural defect — because that distinction is exactly where the one complaint here landed.