Nassau Pools Construction Inc

Stay away from this pool company. I had a new house built in Naples Florida. The builder referred me to Nassau Pools to build the pool, deck and install the fire pit. They charged me over 100k. The contact set the deepest part of the pool at 5 feet. They incorrectly built it to 5 1/2 feet. The pavers were discolored. The trek deck was not nailed correctly. When they removed the deck there was lunch from the workers , empty water bottle, the drain was not connected and improper support. The owner, sales person and their CEO came to my home to discuss these problems. The builder, a major publicly traded company attended but they were useless. The owner refused to properly make the repairs. He wanted to do a substandard repair. The owner became so angry when I refused his offer that he wanted to fight with me but other people held him back. He was removed him from my property and he was told if he returned that he would be arrested. Another company was brought in to fix the problems. Nassau Pools changed the depth of the pool to 5 feet. Need I say more. Recently, Greg from Nassau Pools contacted me to resolve issues due to lightning striking my pool equipment. He told me that there have been many positive changes at Nassau Pools and he wanted a chance to repair the relationship and help me fix the pool equipment. He immediately dispatched a senior person to my home to diagnose the problem. Within the next couple of days the parts were obtained and the problem was fixed. This senior person brought to my attention other potential issues and offered to resolve them. Over the next week he ordered the parts and implemented the upgrades. He did a very good job and he was very professional. In addition, Greg has offered to assist me with additional projects involving my pool and I look forward to working with him. I believe Greg is a stand up person and with the changes at Nassau Pools I can now confidently recommend them highly.

Top Notch Company & People!!! I bought a home in the Quarry without a pool. Decided on Nassau based on reviews, price, and Joe their salesman. I was in NJ 90% of the time! They not only got the job done faster than originally discussed, but with 0 change orders & 0 extra costs. Installing a pool is NOT an easy task, especially in FL with homes on top of each other. Were there a few small issues, of course, there probably always is. But they were taken care of quickly, professionally, and at 0 cost to me. Like it should be. Joe their salesman was always available to me, even well after the sale. Always there to provide status, answer questions, whatever I needed. Never once said, go to talk to someone else. Brian, the job supv, never once pushed me off or didn't answer me. Even a text sent on a Saturday night was answered. Even on SUNDAY!!! I have had pools installed in NJ previously. It truly was never this easy. I even pointed out 1 paver with a small dent in it. When I got home the next day, it was already fixed!!! They are that good. Also, I met the owner at their office and he was the nicest man & most thankful person I have ever met. What's funny, due to 1 review, I almost didn't go with them!!! Then it hit me. They have been doing this for 50+ YEARS. I am going to not use them due to 1 person??? What about the other 1,000's of happy people who don't post a word? When your happy, you don't say anything. When you are mad you tell the world. SOOOOOO glad I went with them. Thank you Joe & Brian & everyone at Nassau. Loving my pool!!!!

Working with Nassau Pools has been nothing short of exceptional. Their creativity, professionalism, and dedication to excellence consistently shines through in every project we’ve had the pleasure to collaborate on. Our long-standing partnership with Nassau Pools has been a truly wonderful experience, built on mutual respect, shared values, and a genuine commitment to delivering the very best for our clients. We would highly recommend Nassau Pools to anyone looking for outstanding craftsmanship and service for their pool and deck needs. It’s a relationship strengthened by the high standards and shared passion for craftsmanship that define both of our teams. A special thank you to Marni for her incredible support and attention to detail during our most recent pergola project. It was a true team effort — Nassau Pools created a breathtaking new pool and deck, and we were proud to complement their work with a one-of-a-kind custom pergola and screen enclosure from Ron’s Custom Screens, completing the outdoor space beautifully. We are truly grateful for the relationship we’ve built with Nassau Pools and look forward to many more opportunities to bring stunning outdoor visions to life for all of our clients." Thank you again to the entire Nassau team — it’s a true pleasure working alongside you. – The Team at Ron’s Custom Screens

My Pool was completed February 2023. I am so happy with the pool and the entire staff of Nassau Pools. From the start working with Carol Roberts to creating my custom design pool, to Mike the GC on the project, always keeping me posted on the progress and making sure all done on time and correctly, till today when I had a question and called the office spoke with Deanna. The support was right on top of it. Mike the GC came out the same day .. just to check to make sure all was good. I am so happy I picked Nassau Pools thank you all, my Family and I are truly enjoying the Pool. 6-20-2023 Jean I wanted to add a follow‑up to my original review from 2023. I’ve been enjoying my pool ever since it was completed, and it has truly been a great experience. Recently, I had a small issue with my pump and lights. I called Nassau just to ask about the cost of getting it fixed. To my surprise, they came out within just a few days and were able to resolve everything at no charge. My pool is running perfectly again, and I couldn’t be happier. Nassau’s customer service continues to be outstanding. I’m so glad that when I was deciding which company to build my pool, I chose Nassau. Jean 3-5-2026