Pools By Bradley

There is absolutely not enough time or space in this review to sing the praises on Pools by Bradley. From initial contact with the pool designer to the delivery of the finished pool followed by countless calls for help and advice on even the most mundane questions, Pools by Bradley stood by us! This review is long overdue since the pool was finished in April 2021, yet it should provide you (the reader) with an even better appreciation of the quality product they built for us. Here we are over 4 years later and I am sitting on my amazing enclosed deck listening to the soothing sound of the water features they installed. Obviously, we do weekly cleaning and maintenance year round (but that’s what you are supposed to do anyway) and sealed the pavers after everything settled (per Bradley’s suggestion) and our deck and pool show very very little wear and tear. That is the type of quality you can expect if you hire Pools by Bradley. If you are even remotely on the fence as to what company to hire I recommend you RUN to NOT walk to Pools by Bradley. They are amazing. And by the way, I interviewed 6 companies when I did my research and Bradley was middle of the pack price-wise. Certainly not the cheapest and way far from being the most expensive. You get what you pay for, and I would go as far to say that we got more for our money than I could have ever imagined. To sit here going on year 5; and aside from a few equipment warranty issues we have had no reason for Bradley to come back to fix anything (you select your own equipment so don’t go cheap and the warranty is handled by the equipment makers NOT Bradley) we couldn’t be happier!! Beyond happy. Full disclosure, This is an absolute real review from a real satisfied customer and we received no compensation or anything else for that matter for this 100% honest review! Have fun designing your pool and enjoy the finished product. We are excited for you. Pools by Bradley Rock!!

After two years of searching, working with five different pool contractors, and signing two contracts with other companies, I can confidently say that Bradleys Pools, with Kaysen at the helm, was the right choice for us. Kaysen’s expertise and patience gave us the assurance we needed. She provided details and insight that other companies didn’t even mention, which made all the difference. Communication was a top priority for us, and Joe and Carole truly exceeded our expectations. Carole kept us informed every step of the way, making sure we always knew who to expect and what was happening. Joe’s experience and knowledge put our minds at ease—he was always available to address any concerns, and he responded to calls and emails promptly. His support during the hurricane was especially comforting and helped us feel confident throughout the process. The screen enclosure was another highlight. The team at Miller’s Screens did an exceptional job and it was absolutely worth it. Lastly, I can’t give enough praise to Matt. He went above and beyond to ensure everything went smoothly. Professional, patient, and always willing to explain things (even if it was for the 50th time!), Matt made us feel like we were in great hands. His genuine care for his customers is rare, and it made all the difference in our experience. We’re beyond pleased with how everything turned out and would highly recommend Bradleys Pools to anyone looking for a stress-free pool installation.

Pools by Bradley, or Pools FOR Bradley Stop looking and go with Pools by Bradley! We found them after researching the top-rated pool builder in the Orlando area. Now we can pay it forward by confirming they have earned this reputation. We knew absolutely nothing going into the process, and they walked us through it step by step. My wife and I are thrilled with our experience. Thanks to Bob for bringing our vision to life; our pool is a masterpiece. See rendering and final product pics! And we appreciate the entire team – Carole for her unwavering support and updates, and Glenn for his meticulous tile work. Zak and Christian expertly managed all the plumbing and Joe’s guidance and recommendations were greatly appreciated, and Chris helped us from start to the final punch list. Nick’s support over the last few months was invaluable, and a special shoutout to Megan for making us feel like part of the family. We absolutely love PBB’s dedication to giving back to the community, too. Their support for dog-rescue organizations (near and dear to our hearts) shows just how much they care. While the process was more complex than we expected (this was our first pool installation), we understand that creating something special with the right people takes time. Pools by Bradley certainly delivered! We wholeheartedly recommend them to anyone considering a pool installation. Thank you all—we can't wait to enjoy our new pool after the winter freeze! Bradley and Beth

We had a great experience working with Pools by Bradley and are thrilled with how our pool turned out. Jake was our designer, and he was fantastic to work with. He was patient, attentive, and extremely accommodating as we made constant tweaks to the design to make sure everything was exactly how we envisioned it. He never made us feel rushed and genuinely wanted us to end up with the perfect pool. His professionalism and flexibility made the design process enjoyable. Carole was also excellent throughout the project. She provided timely and relevant updates and was always responsive when we had questions. The only area where we felt there could have been improvement was the time between signing the contract and the start of the dig. It took longer than expected, and we would have appreciated more proactive communication during that period. That said, once construction began, things moved along well. We’ve also been pleased with their responsiveness to minor warranty items — they’ve addressed them quickly and without hassle. Most importantly, we absolutely love the final result. The design came together beautifully, and we truly got the exact pool we wanted. Overall, we would recommend Pools by Bradley and are very happy with our decision to work with them.