Reviews
What customers say — Google is the largest, most representative sample.
Source: Google / SERP · Jul 2026.
How They Compare
Against typical Florida pool builders.
Reviews Worth Reading
Real quotes from public Google reviews — the praise and the critical, as posted.
Looking for a pool company is a challenge with expensive costs and hopes they will finish in a timely manner and the most important element is trusting they will not take your money and leave you with an unfinished project for months on end or worse never complete the job. You will be in fantastic hands with Trendsetters! Very fair pricing when compared to others. There were never any large gaps in time when completing each phase they were very communicative and finished on time. We built in the summer I was worried our yard was going to be a swamp mess, it was not the crews always kept the site clean and organized. It was such a smooth process I highly highly recommend using them. David H was amazing and our contact and designer. The same day I called, I provided a picture of what we were looking at and he was able to pull up our yard survey online and give me a rough idea on cost all within hours of my first call. He really tends to his customers one on one and can really help you choose the right options for your budget and if you just want ideas. We were going to use the regular pool finish originally but while the permits were being approved my husband wanted to add more deck space and David H advised the deck size we will be happy with save the money or if you really want to upgrade something change the interior finish and man we couldn’t be happier I believe we went with tropical blue that was a great call from David H. There not pushy sales folks trying to sell you something, they really want to provide you with your dream oasis. If your looking for a pool builder of course interview several but make sure you call Trendsetters and ask for David H and I guarantee he and his company will earn your business! I can call David H now months after our pool was completed with any questions and if he doesn’t know he will find out. Outstanding company!
We recently completed our new pool build with Trendsetters. We began our initial discussions with Dave back in 2022, however we decided at the time we weren't ready to move forward. In June, 2023 we finally decided to pull the trigger, and miraculously, their prices hadn't changed from our previous quote. We knew several people who had worked with Trendsetters previously and were all very happy with their work, so going into the process of selecting a builder and comparing quotes, we were leaning towards Trendsetters regardless. After reviewing proposals from several other builders, Trendsetters came in significantly below what others were quoting. On a project like this, I don't always go with the 'cheapest' quote just to save money, but due to the feedback from our friends, we were not hesitant to move forward. We signed our contract the last week of June and were told 3 months to dig and then 3 months to swim, which would have put us swimming right around Christmas. They ended up starting 6 weeks ahead of schedule, and everything was done with a full pool by Halloween, a full two months ahead of what we were told initially! We are beyond thrilled with the final results, and the entire process went incredibly smooth. As with any major construction project, there were a few minor hiccups along the way, but nothing major. Their subcontractors were very friendly and respectful, and John the construction manager was very responsive and attentive to any questions we had. They were also very accommodating to building around the outdoor kitchen that we already had in place. I am also a very proud DIY guy, so I made plans to build the pergola myself, and they were very open to allowing me to set the posts before the decking was installed. Needless to say, I highly recommend this company!
It has been over a year since Trendsetters built our pool. Our pool was finished a couple of weeks before the hurricanes hit in the TB area last year in 2024. For the first 4-6 months, our pool had different issues (blower wouldn't work even after replacement and several fixes to the breaker, floodlights were missing after the pool enclosure, communication issues between the outdoor control panel and our router, etc.), but every time there was an issue (especially after heavy rain and/or winds)Trendsetters was very responsive and had someone come out and assess the situation. If they didn't have an answer or thought the manufacturer had to be involved, Trendsetters helped us as much as they could to get an answer. It seemed that we couldn't find what the issue was exactly, but after several replacements of parts or re-installing something, we think our pool finally works. It has been about 6-8 months where we haven't had an issue. This past summer was our first summer enjoying the pool and this is the second winter with the pool. During the first winter, our pool had problems, so we are testing the fixes and so far so good. The pool design was outstanding (Dave was our guy) and Bobbi was instrumental to help us coordinate all issues with the owner. I gave Trendsetters a 5 because even though we had issues, Trendsetters took ownership until the pool was running as expected. Thank you Trendsetters for being diligent and for standing by your work.
We were extremely happy with the Trendsetter team. We heard so many horror stories from friends about pool builders, we went into it expecting the worst and remained on edge the entire time, but were pleasantly surprised. The permitting process took longer than they quoted us, but not sure who was to blame for that (County/building department maybe). We waited a little over 6 months to start, but once they got started (July 2022), the build was very fast and efficient (8 weeks total), almost exactly what they quoted us. Communication was great, I have no major complaints. David seemed much more knowledgeable than other builders we met with and spent the time answering all our questions and helping us decide on materials, he was almost always available when I called or called/texted right back. The workmanship of their trades was top notch, we were very happy with every crew that came out to work and they seemed happy to be working with Trendsetter. This is the key to a good builder... keep your trades happy, they are the ones doing the work and I think Trendsetter does that. There were zero delays during the build, and only one unforeseen cost. We absolutely love our pool and the only regret I have is not making the shallow end deeper.
When they are selling you on a pool the communication is great. Once you put a deposit down and sign papers communication and updates are almost non existent. You constantly have to ask them for updates. I don’t think anything would have gotten done if we hadn’t asked. Any issues we had, we had someone we were supposed to contact, but they rarely respond. Once the pool was finally finished, there were last minute issues with a lot of stuff (still are). We constantly have to ask when these things will be fixed. Still not done. Example: our heater was leaking. They said it was just condensation. We knew it wasn’t. Turns out it was actually a leak, but they kept giving us the excuse it was just condensation. We had to push to get it fixed. They also programmed our heater wrong. We turned the heater off because we didn’t want it running all the time, but they had it messed up and it was constantly running even though we did not have it on. Because of the heater running 24/7 we got a huge electric bill. We asked for a credit to pay for the electric bill as it was not our fault. Their response was “No, there will not be a credit for the heat pump.” We’ve had several other issues and they are only getting fixed because we keep pestering them. They really only care about getting their money and then leave you high and dry for the longest time. Sometimes you have to send 3 emails before they will respond to you. Our pool is beautiful, but with the hassle of working with this company, I would steer clear. In response to the response below: I don’t know how many times we have told you we NEVER touched the buttons on the heat pump. John (the project manager) did. We SAW HIM! He was apparently fixing it. Which it didn’t fix it. You don’t listen. We keep getting blamed for touching the buttons on the heat pump. Again, we NEVER did. Repeat after me:”THE HOME OWNERS NEVER TOUCHED THE HEAT PUMP.” The issue here isn’t the “leak” so I don’t even know why you brought that up(which by the way the leak was fixed and doesn’t have “condensation” anymore, weird that you say it wasn’t a leak). The issue was the heat was constantly running in the pool even though we turned it off ON OUR APP like instructed. It was not programmed correctly (again, somehow our fault????). We did communicate with you the issue once we figured out it was constantly running. But we had to constantly try to get it fixed. Excuses kept being made and we kept being blamed. Yes our pool is beautiful, but the hassle of getting it was not worth it. The only person who was nice and that we actually enjoyed working with was Tommy. Maybe take some lessons from him in how to communicate and be pleasant with clients.
I rarely leave reviews, but my experience with Trendsetter Pools was so frustrating and disappointing that I feel obligated to warn others. From the moment construction started, we dealt with ongoing issues that the company has refused to take responsibility for — and now they’ve simply stopped responding. There’s concrete residue left on my fence, discarded tile pieces just past our property line, yellow glue residue on our rock tiles (which they dismiss as “normal” and claim will just come off over time), a screen bracket left half-attached after waterfall rework, and worst of all, drainage issues caused by them removing a downspout. Their “fix” was to steal a downspout from another part of my house, leaving that area without proper drainage and a hole in the ground from the water erosion still sitting untouched. We’ve contacted them multiple times, asking for follow-up, but have been ignored or brushed off. Their lack of accountability is staggering. What really made this an awful experience, though, was the construction manager, John. He ignored texts and calls, never checked in with us, and communication throughout the project was basically nonexistent. While I had some interactions with him, his tone became noticeably more dismissive and degrading when speaking only with my wife. If John ends up being your construction manager, good luck — his unprofessional behavior, lack of basic respect, and terrible communication made an already frustrating experience even worse. As for the owner, Garry, he’s been equally dismissive. He refused to take any personal accountability, never called or visited in person to discuss concerns, and instead had his office manager send emails on his behalf. It felt like once the check cleared, they no longer cared. Bottom line: this was a horrible experience from start to finish. The quality, communication, and customer service were all far below what anyone should expect from a professional company. I would not recommend Trendsetter Pools to anyone.
Source: public Google reviews. Quotes appear as posted by their authors.
Reviewed by homeowners
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Standing & Verification
Official-record checks from FL DBPR, permit databases and state records.
Sources: Shovels.ai (permit data aggregator) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
Permit Track Record
License-verified against Shovels' Florida permit database — matched to their DBPR license number, not a fuzzy name guess.
Year-by-year data not yet mapped.
Work-mix data pending.
Source: Shovels permit database, matched to DBPR license CPC1456591 · verified Jul 2026. Found a mistake?
License & Credentials
Florida state contractor license & scope of work.
✓ FL DBPR record found- License #
- CPC1456591
- Type
- Certified Pool/Spa Contractor
- Status
- Active
- Qualifier
- Harold Robert Koster
Scope of work & exact number verified on FL DBPR.
Ownership
Confirmed on FL DBPR
Project Photos
Portfolio photos — what this builder's work looks like.
Find Them Online
Verify anywhere.
About Trendsetter Pools LLC
Looking for a custom pool builder Tampa Bay homeowners trust? Trendsetter Pools designs and builds high-quality custom pools across Tampa, Wesley Chapel, and surrounding areas. Get
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Credentials & Recognition
FSPA/PHTA certifications & awards when on file.
CPC · top FL pool credential FL State LicensedFSPA membership · PHTA/CPO · manufacturer certs surfaced when present.
Trendsetter Pools LLC — Frequently Asked Questions
Answered from public records.
Is Trendsetter Pools LLC a licensed and insured pool builder?
Trendsetter Pools LLC holds an active Florida state contractor license (CPC1456591) verified against FL DBPR. Always confirm current licensure and proof of insurance in writing before signing.
How long has Trendsetter Pools LLC been building pools?
Public records show a documented permit history on file, state-licensed since 2003.
What areas does Trendsetter Pools LLC serve?
Based on permit records, Trendsetter Pools LLC builds across Hillsborough County.
How do I verify a pool builder before hiring?
Check: (1) active FL license on DBPR, (2) real permit history with the county, (3) genuine reviews across platforms, (4) fair pricing. This profile gathers all four from public records.
What areas does Trendsetter Pools work in most, and what's a typical project size?
Recent permit records show Trendsetter Pools' work concentrated in Hillsborough County (14 of its most recent permits), with a smaller footprint in Pasco County. The typical recent project comes in around $82,400, based on public permit filings.
What do customers say about working with Trendsetter Pools?
Reviews frequently praise communication, design work, and crew professionalism during the build. That said, a recurring theme also shows up in lower-rated reviews — several customers separately describe slower responsiveness and unresolved quality issues after the pool was finished, which is worth weighing alongside the praise.
Is Trendsetter Pools actively building right now?
Yes — public permit records show 5 open permits currently in progress, on top of 534 total permits pulled by the company over its history.
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Sources & Verification
Every figure traced to a primary source.
Shovels.ai (permit data aggregator) · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
