Xecutive Pools, LLC

If you want or need a pool remodel this is what these guys do very well. I could not be happier that we selected Xecutive Pools for our project. We interviewed and received quotes from eight highly recommended pool companies for our pool & patio renovation project, (which was a HUGE undertaking), and we were able to quickly and easily weed out the companies that were just not right for this job, had bad attitudes/poor customer service, or they just did not have the proper expertise and/or ability to do what we wanted to get accomplished. From the start, Pat (owner & designer), was there every step of the way, and ALWAYS answered me back when I contacted him with questions or concerns; sometimes I would receive an immediate response, or I would have the answers I needed by close of business the same day. If it was late in the day, he would usually hit me back first thing in the morning; I cannot begin to tell you how huge that was for me and it was much appreciated. Even though I have experience in engineering & Automated Computer Assisted Design, Pat really helped us pull this project together with his recommendations and innovative designs & ideas. He and his team truly helped us through the entire process…From the design phase, to product selections, to explaining each procedure they were using, all the way through quality control and project close out. I work from home, so I had the pleasure of being onsite daily, and I spoke to Pat’s ops superintendent Dennis and job supervisor Rob almost daily; partly because the process of this remodel project interested me quite a bit, and partly because I wanted to ensure I knew where all the underground plumbing was, all the ins/outs of what was going on and why. I am a bit OCD and can be a pain to deal with, but they did a great job keeping me in the loop to my satisfaction. Pat even came by a few times throughout the project to check on the progress and to conduct his own quality control of the work being performed and ensured it was up to his standard. What people need to realize…Construction is messy, it doesn’t matter what kind of construction either, it’s just messy; and, it takes time to get a project done correctly. People also need to understand there are elements that are just out of everyone’s control when it comes to construction; (i.e., weather, procedure delays, and issues with vendors, not to mention the fact COVID can be a factor). Also, not all projects will go precisely according to plan, and mine was no different. Unfortunately, due to the pool company who originally installed my pool 12-years ago, we hit a few unforeseen snags along the way, but if you have ever watched HGTV, what project doesn’t; it is all about how those snags are handled on a personal level and how they are dealt with on a professional level. I have no issues with how this company conducted itself at all times; I am sure on the surface it just looked like they were cruising along, but underwater those legs were probably fluttering faster than Michael Phelps’. A project of this magnitude can definitely be stressful at times, but believe me when I say, Xecutive Pools has a vested interest in ensuring their remodel projects are done correctly, and their customers are happy. They were very accommodating to us, and if there was something we didn’t understand or think was quite right, they were on it. Honestly, I believe Pat was more critical of the work than I was at times, and I am pretty picky; if either one of us thought the work accomplished needed to be tweaked, it got tweaked. I could not be happier with the final results, and appreciate all the hard work and effort this team put into my project. I now have a remodeled pool that looks original & beautiful, and an awesome outdoor living space for years to come. To the Xecutive Pool Team, thank you!

Xecutive Pools did a very good job on our pool resurfacing. Kayla Falls is the best person to communicate with during the process. She was always available for me when I had questions and on one occasion she responded after hours when I wasn’t expecting that. I would have given 5 stars if other members of the team had been as excellent as Kayla was. The gentleman that did the prep work before the plastering crew came out, worked incredibly hard and was outstanding in his duties. He did an outstanding job all by himself! Now the next day when a crew of about 6 or 7 men came to plaster, one of them was needing to take a few more breaks because of the heat. That is perfectly understandable and I am fine with that. However, I am not fine with him leaving cigarette ashes all over my cool deck patio. Another worker was standing inside the deep end of the pool re-installing the same broken pool light instead of the new one. I take part responsibility for this also since I never paid attention to the new box with the new LED light. I don’t like “hovering” over people trying to work because I think it’s annoying and disrespectful to them. They “know” their business and I don’t. Well in this case, he didn’t know. So when a different worker had to come and fix this oversight, it was incredibly more difficult with the pool filled. He was able to do it but it was a waste of his time in my opinion.

I wish there were words to express the gratitude my husband and I have for Xecutive Pools. Rob did an outstanding job in explaining everything when we contracted with them to do a complete overhaul of our patio and pool. Which included removing our old Jacuzzi and making it into a swim shelf. The price was very reasonable for the amount of work that was going to have to be done. But I can not say enough about the professionalism of this entire team. The Most Valuable Player is Moise Ponce, he ran the whole team from start to finish. He was so kind and considerate from start to finish to ensure everything was completed to perfection, including stopping on the final day when they turned it over to us to fix our Gate that had pulled loose from the house, no fault of the team what so ever but he fixed it or us anyway. Magnum, was a superstar as well as all those that came to work on the project. I wish I could say enough about this company and all that work for them. If we ever need anything else we will surely come back to Xecutive Pools. And as a last note, the original turn over date to complete the project was 3/10/2026 and it actually was completed by 2/13/2026 which was greatly appreciated. Thank you Rob and Moise for all you did and bless you all.

With many of the horror stories floating around out there regarding having a pool resurfaced my wife and I were dreading getting the process started. From the very start Executive Pools, LLC made us both feel at ease and confident. Once the color scheme and material choices were completed, we were given a start date and completion estimate. The material delivery was two days prior to the start date and the process began on time. Despite having two days of light rain, the completion was spot on their estimated completion date. Well done! The crews from the start were knowledgeable and friendly and were eager to talk with us and to answer our questions. The paver crew were outstanding and did a fantastic job as did the plaster crew, it was fun to watch the project take shape and proceed without an issue. Thank you, Executive Pools, LLC for making this dreaded project an enjoyable experience for my wife and I, the pool now looks great and we look forward to enjoying using it! Best Regards, Allen and Kathy Caton