RPD Custom Pools

RPD Custom Pools completely transformed our pool. Before the remodel, it was so ugly I ignored it all summer! Now it looks so good that I jumped in the other day even though it was freezing outside—that’s how big the change is. The tile pops, the process was simple and stress-free, and the communication was excellent. Robert, Phil ad Kyle crushed it for us and were always available. Allison made the paperwork end of things really easy They walked me through every step. Their crews were professional, polite, and left the site clean each day. If you’re considering a pool remodel, I highly recommend RPD Custom Pools.

Great job in getting the pool done- seven months later - it all falls apart- and its my fault because i didnt use the right chemicals. 7 MONTHS!!!! Run from this place

Roberts Pool Design team was truly amazing! I don’t normally leave reviews, but in this case I needed to. I have to say the entire process from start to finish was seamless. I have never worked with a better and more professional team that took care of all my questions, exceeded our timeline and was so attentive throughout the entire process. My lead, Juan Lopez went above and beyond to help us! Juan kept us updated on all the timelines, next steps and answered all our questions along the way. I can’t say enough about Roberts Pool Design and highly recommend using them.

BUYER BEWARE I wish to formally caution potential clients regarding my experience with this company. Before they make claims such as "we have proof you didn’t pay your bills," I can provide comprehensive evidence demonstrating that I paid all of my invoices, with the exception of change orders submitted several months after the completion of the work without any approval in advance. We invested over $150,000 in a pool that, regrettably, can only be described as mediocre at best. The project was left in disarray, necessitating an additional expenditure of over $15,000 for landscaping to rectify the damage caused by their trucks, which were driven across our property without the protection of plywood. It is worth noting that the contract stipulates they are not responsible for landscaping repairs, yet the level of neglect exhibited was egregious and irreparable. Moreover, the grouting of our patio was completed in two different colors, despite our repeated instructions regarding the desired color. To add to the frustration, a significant portion of the patio was left unpaved. I am now compelled to seek legal counsel due to the extent of these issues. I strongly advise any prospective clients to exercise due diligence and seek proof of this company's gross negligence before engaging their services. If you wish to review documentation of my experiences, please feel free to contact me. I urge you to reconsider your decision before entrusting your project to this company. The owner, Darryl, exhibited physically intimidating behavior towards my husband, which included loud outbursts that were audible to our neighbors, causing them concern. This is a significant investment; do not take unnecessary risks. Should you wish to discuss my experience further, do not hesitate to reach out.

RPD completed our custom pool in late 2021. They hit every possible issue.. it was an abnormally wet summer and the PGA national golf course was just pouring into our backyard -filling up the entire hole for the pool. We had 2 pumps running 24/7 to get it dry enough to shoot the concrete. It was painful but out of everyone’s control. In the end, I have to say that I’m happy we chose them to complete our pool. I have referred them to friends because of how professionally they handled every aspect of our job.