Bowles Custom Pools & Spas, Inc.

Our pool project was a long journey. Bowles stuck through it with us from design to the finish to make sure we were completely satisfied. Our end result is a fantastic pool and spa that we look forward to enjoying for many years to come! We had a complicated project scope of downhill support wall, integrating a boat dock walkway, solar heating, gas heating, screen enclosure, pavers, rock waterfall, water features, sun deck, automation, and more. Paul spent as much time as we needed to design the pool of our dreams, and made plan revisions to keep within our budget. The drawings and computer models helped to put the vision together. Victoria did an amazing job of keeping us informed of each step of the build process. She kept on top of any feedback we provided to make sure things were right. She is an excellent communicator. Patty kept us on track with our invoicing as the pool progressed through the steps. And Ken made sure that our pool was done right. It did take longer than we anticipated, but we are happy with the work Bowles did for us. I recommend them. Here are some notes if you are considering building a pool:: 1) Make sure you do your research for equipment, building materials and all of the water features and requirements for your pool. Get an idea of how much things cost and how things will operate before you talk to a pool company. 2) Keep in mind for your budget that there are other required items that are necessary for the pool but are not done by the pool company. For example rerouting sprinklers, landscaping, patio furniture, exterior lighting, audio/visual, gas line install and hookup, etc. 3) Spend as much time as possible in the design phase. Go over each square inch of your pool so there are no surprises during construction. Don’t feel like you are taking too much time to discuss where a water jet is placed, 4) Document the pool build process with pictures and/or video so you have reference to go back to. 5) Make sure you are home for major construction days. Especially when the concrete is being done. This way if things are not going right, it can be corrected immediately. 6) If you see issues that you are not happy with speak up. It’s your pool and you should enjoy it.

Bowles Pools. We cannot say enough good things about them. My wife and I decided to install an in-ground pool at the beginning of this year. We contacted a few companies and got quotes for what we wanted. Most companies gave us quotes of varying prices along with upsale options. We were not feeling good vibes with any of them. After researching on Buildzoom, I came across Bowles Custom Pools &Spas. I liked what I saw so I reached out to them. Craig came to our home and listened closely to what we wanted and noted all of our property situational constraints. They promptly provided us with a competitive quote. We then went to their office where Joel walked us through our selections, and ultimately the contract. The permit was issued on March 13th, and Bowles started work immediately. Victoria the scheduler kept us apprized of every event, so there was no surprise appearances by subcontractors. Building a pool is messy business, but their subcontractors were very conscientious about their impacts. One subcontractor even commended us for choosing Bowles. I requested a Microglass treatment on the pool finish (and I recommend you do the same) and Bowles rapidly accommodated. Patti Bowles was always ready to answer questions or quick to get us answers. On June 13th we were dropping in the hoses and filling it up. The final inspection was completed on June 18th, and we were off and splashing. Bolwes maintained pool service for a month through Dales Gas, another wonderful company who salted the pool and balanced the chemicals. At the end, they gave us a "pool school" which was very helpful. The only issues we had was a need to relocate a downspout on the screen enclosure and a few "nubbies" in the pool finish. Both issues were resolved virtually immediately. Overall, we were very impressed with there performance. Bowles is a no nonsense, no pressure contractor. Having been a contractor myself, I was also impressed with the fact that we received no Notice to Owner from any suppliers or subcontractors. That tells you that they do business on the up and up, and have full confidence from their suppliers and subcontractors. We confidently recommend Bowles to perform your pool project. Mark & Nilza Ryan

This is the first time my wife and I have had any experience with having a pool built, but we did interview several builders prior to signing a contract with Bowles. Joel was our designer and he came out and talked to us about what we were wanting done, never pushing on any extras and being pretty forthright about the build time, costs and options available to us. He was able to create a design that fit both our needs and budget. Before the build even started, the owner (Daryl) came out to introduce himself and I even saw him at the build site several times checking on the progress. During the build process Victoria kept in touch with us regularly, walking us through what was happening, what the next steps were and the timing involved. Her communication was incredible and kept our anxiety levels in check while going through this process. It never felt like there were unnecessary delays as workers were at our house making steady progress on a regular basis. What we ended up with is a pool that was exactly what we wanted and fit our needs without any hidden costs or other unwanted surprises. I think the post build support has been the greatest surprise to us. We have had some minor issues with our cage and pebbling that were addressed without any problems. But we had a much bigger issue with the drainage on our property during heavy rains. We were worried it could cause flooding into our house. We shared the issues with Victoria, along with some pictures and video. Daryl Bowles took the initiative and ensured the issues were handled which took the pressure off of us and let us relax and just enjoy our new pool. It was such a relief for my wife and I, we can't express how thankful that we are that we chose to work with Bowles Custom Pools & Spas for such an important project. I would highly recommend them to anyone who is looking to put in a pool.

We’re ENTIRELY convinced that the Bowles Custom Pools & Spa team trains on the same military base as Chik Fila. The service and efficiency of this company has been nothing short of outstanding. From the start, their team showed professionalism, and care that carried through to the end of our 8 week project. Yep, you heard correctly- 8 weeks. Our pool and level spa turned into the community model home with neighbors coming by like wait … you’re swimming already ?! 🫢 We learned about Bowles through a coworker who had just finished their family pool and raved about their work. Even with a smaller budget, Joel helped us navigate the options and we ended up with a luxurious pool that feels straight out of a dream.No pressure, just great advice and patience. He stuck with us through the whole process, answering every question and making sure we got exactly what we wanted. Then there’s Victoria, our project manager—she’s the reason so many reviews mention her! Her daily updates kept us informed and excited, and she has a way of making every phone call feel like a chat with a friend. She kept the project moving smoothly, and honestly, she made it fun. And we have to also give a warm thank you Mrs. Patti Bowles, who was there to help whenever needed. We spoke with almost all of the contractors who came to our home and they all had nothing but good things to say about working with Bowles Pools. That kind of reputation doesn’t happen by accident. Now, every morning when we step outside, we still can’t believe that in just eight short weeks, our empty yard transformed into a gorgeous oasis. We’re beyond happy and so grateful—thanks for building our dream, Bowles Custom Pools & Spas!