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FloridaPoolz

Cool Water Pools & Spas Inc

Trinity, Pasco County

8.0
FloridaPoolz Score
median 7.0
★ 4.1 30 reviews · 1 platform
1license
2001licensed since
1county

Ratings

What each platform says, and whether they agree.

Google 4.1 · 30
4.10 / 5
30 reviews, across 1 platform

Below the Florida average of 4.52, across 346 pool builders.

About Cool Water Pools & Spas Inc

Cool Water Pools & Spas of Trinity: a license held since 2001, 4.1 on Google from 30 reviews, and two accounts of delivery not matching the agreement.

Who they are

Cool Water Pools & Spas works out of Lachlan Drive in Trinity, on the Pasco side of the Tampa Bay area. Their Florida contractor license, CPC057246, was issued in February 2001 and is current — twenty-five years of unbroken certification — and the domain has been registered since 2008. They describe themselves as family-owned, which is their own account and not something the public record settles, and they make no other claims at all: no awards, no warranty headline, no ranking. Twenty-five years of continuous licensing is the strongest verified fact on this page. Our records hold no county for their registered address, so the address line is thinner than for most builders here — worth confirming when you contact them.

What they build

New pool construction, renovation of existing pools, repairs, ongoing pool service, spas and hot tubs, water features, screen enclosures and outdoor living work. Eight lines, none with a page of its own, and twenty-two project photographs published — a good set, and the most useful part of the site for judging finished work. Their about page was last touched in 2025 and there was other activity in June, so the business is trading and the site is maintained rather than worked on. They keep weekday hours, nine to five, and are closed at weekends.

Where they work

Trinity, and the surrounding Pasco and northern Pinellas area — New Port Richey, Odessa, Land O'Lakes, Palm Harbor. They publish no separate pages for individual towns, so there is no documented service area and that reading is inference rather than evidence; confirm your own address by phone. One practical note: their site carried a long list of phone numbers, almost all of which were not telephone numbers at all but sequences of digits picked up from the page. The 727 line is the real one.

What the record shows

Google has them at 4.1 from 30 reviews, about four tenths below the 4.52 Florida average. Thirty reviews is a modest sample, so read that gap as a genuine signal but not a settled verdict — at this size a handful of bad jobs moves the number a long way. Neither praise nor complaint cleared our reporting floor, so there is no theme we can report in either direction, and we are not going to manufacture one. What the individual accounts say is worth reading in both directions, because they are unusually opposed. On the positive side, one customer came through a co-worker's recommendation and describes being extremely happy from the first meeting onward, and another had watched neighbours endure six-to-eight-month installations with problems and chose Cool Water to avoid that — which is a pointed compliment about timing from someone who was paying attention to it. On the other side, two separate accounts are substantive. One describes continuing trouble with the pool they built: leaks, problems with the lights, problems with the jacuzzi, and equipment they discovered after the fact had been substituted from what was agreed and charged for anyway. The other warns about the gap between what is promised at the quoting stage and what is delivered, specifically about how involved the company says it will be at every step. Neither reaches our floor as a pattern and both describe the same underlying thing: the agreement not matching the delivery. So the protective questions are documentary and specific. Get the equipment schedule in writing, by make and model, and check what arrives against it before sign-off. Get the warranty terms in writing. And on a twenty-five-year license with only thirty reviews, ask for references from jobs finished in the last year.

Where they work

Where the work actually is, not just the office.

the bigger the dot, the more of their attention green is home shaded counties are where those towns sit

How long they've been around

Three independent records, and whether they're still active.

Licensed
since 2001
Domain
registered 2008
Active

Last sign of life June 2026, from a new review.

License

Straight from the state register.

CPC057246
Certified Pool/Spa Contractor
Status
Current, Active
Since
2001
Expires
August 31, 2028
Qualifier
Jerry West Lappert

Reviews worth reading

The best and the worst from each platform. Both, always.

★★★★★ Google · June 23, 2026

I have wanted to install a pool for many years. However, watching my neighbors go through 6- to 8-month installations and encountering various issues made me hesitant to move forward. Then I heard about Cool Water Pools. Within a couple of days after I contacted them, Jerry, the owner, came to meet with us. He evaluated the area where we could install a pool according to HOA rules and developed an excellent plan. Once we signed the contract, they began breaking ground within 5 days. In just 2 months, the pool was installed, and we were swimming in it. I am unable to find the words to recommend Cool Water Pools strongly enough.

★☆☆☆☆ Google · July 22, 2019

Do not walk, run away. He will provide you with competitive quotes and make you many promises. He will tell you how overly involved he is at every step of the process. He will live short of the promises made, he will not be around as promised, and he will build a pool that will have issues for years. This guy is not running an honest business. In the end, do more research and remember that in fact you do get what you pay for.

★★★★★ Google · June 14, 2022

I Called Cool Water Pools from a Reference a Co worker gave me, and I can tell you, I am extremely happy with the results. From the first day we met with Jerry each and every appointment, promise and deadline was executed perfectly. And with all of the county problems that came up there was always a resolution that he worked out every time. If you are reading this and considering a pool construction project, you have to be aware of the unforeseen circumstances during ANY project, Jerry and his crew were ALWAYS there to get us through it. They helped with overcoming the very small space we had and just made it perfect in our Port Richey residence. Cant Thank You Enough. So if the question is, Do I Recommend? ABSOLUTELY!! GREAT COMPANY with GREAT PEOPLE!! Thank you Jerry and Teresa

★☆☆☆☆ Google · May 29, 2019

We have had nothing but trouble with the pool they built us. We have had leaks and problems with lights and problems with the Jacuzzi. We found out after the fact that they put in (and of course charged us accordingly) a commercial grade pump that was a ridiculous overkill on a small home pool. But, we didn't know because we had never built a pool before. No wonder it cost so much! And, that fancy pump didn't even last 5 years. They are shady, in my opinion and they do poor work.

★★★★★ Google · August 7, 2019

I needed the skimmer replaced in our in-ground pool. American Leak Detection had found that the skimmer leaked and advised that their repair was not a permanent fix, the skimmer was shot. I contacted 5 different companies, including the one that installed the pool. Only Jerry at Cool Waters responded. He and his crew worked fast, and very well. Interesting that after his crew finished 2 of those I had contacted finally called, both gave me estimates higher than Jerry's.

★☆☆☆☆ Google · April 5, 2019

Just as previous user said.......poor poor poor all the way around with both pool build and service. Look elsewhere

What they build

Read off their own website. 21 also appear in their photographs.

Features

Bubblers Visible in their photographs: Deck jets Visible in their photographs: Fountains Visible in their photographs: Spa Visible in their photographs: Spillover spa Visible in their photographs: Water bowls

Extras

Visible in their photographs: Beach entry Infinity edge Visible in their photographs: Loungers Visible in their photographs: Mosaic Visible in their photographs: Raised walls Visible in their photographs: Sun shelf Visible in their photographs: Waterline accents

Equipment and systems

Materials and finishes

Visible in their photographs: Artificial turf Visible in their photographs: Natural stone Visible in their photographs: Pebble finish Visible in their photographs: Stone coping Visible in their photographs: Tiles Visible in their photographs: Travertine

Shapes

Visible in their photographs: Freeform Visible in their photographs: Rectangular

Their work

28 photographs on record.

Photographs of Cool Water Pools & Spas Inc’s work, from their own website. They remain theirs.

Quick Quote

Starts with Cool Water Pools & Spas Inc — Trinity, Pasco County. My project is somewhere else

We want to make Quick Quote deserve its name. Unopened after an hour, it may pass to another licensed builder who covers the Trinity area. Not to more than one at a time.

Hours Closed now

Straight from their Google listing.

Monday
09:00-17:00
Tuesday
09:00-17:00
Wednesday
09:00-17:00
Thursday
09:00-17:00
Friday
09:00-17:00
Saturday
Closed
Sunday
Closed

Questions homeowners ask

Answered from this record — not by the business.

What do the reviews actually say?

Google has them at 4.1 from 30 reviews, about four tenths below the 4.52 Florida average — a genuine signal on a modest sample rather than a settled verdict. No praise or complaint theme reached our reporting floor, so there is no pattern we can assert in either direction. The individual accounts are strongly opposed: some very happy customers, and two with substantive complaints.

What did the unhappy customers report?

Two accounts, both about the agreement not matching the delivery. One describes ongoing trouble with the pool they built — leaks, light problems, jacuzzi problems — and equipment they found out afterwards had been substituted from what was agreed and charged for anyway. The other warns about the gap between how involved the company promises to be at the quoting stage and how involved it turned out to be.

How do I protect myself if I use them?

With an equipment schedule in writing, by make and model, checked against what actually arrives before you sign off — that is the specific thing one customer says went wrong. Get the warranty terms in writing too, and ask for references from jobs finished in the last year rather than relying on the length of the license.

How long have they been licensed?

Their license, CPC057246, was issued in February 2001 and is current — twenty-five years, and the strongest verified fact about them. The domain has been registered since 2008.

Which number should I call?

The 727 one. Their site carried a long list of apparent phone numbers, almost all of which were sequences of digits picked up from the page rather than telephone numbers at all. Only the 727 line is real.

Sources

Record last refreshed September 2, 2026. Compiled from public records and their own website.

Show every source
Fact Source
The written profile written for this record
County the owner
Domain registration the domain registry
Email address their own website
Questions and answers written for this record
Photographs their own website
Geo census-rooftop
Where they work our analysis
Google rating Google
Opening hours Google
License record the Florida DBPR license record
Logo their own website
Phone number their own website
Summary written for this record
Social profiles their own website

Other pool builders nearby

Nearest first — the same town where we can, then the same county.

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