Reviews
What customers say — Google is the largest, most representative sample.
Source: Google / SERP · Jul 2026.
How They Compare
Against typical Florida pool builders.
Reviews Worth Reading
Real quotes from public Google reviews — the praise and the critical, as posted.
I will start off by saying that this was one of the best experiences I've ever had with a contractor, period! When we wanted to start gathering quotes for a pool, I happened to be at a stop light, right behind a Kura pick up truck and decided to grab the number. I narrowed it down to three companies, and from the first visit I could see that Kura was a step ahead of the others. John came more prepared than anyone else, mainly by bringing an electronic elevation measuring device. That allowed us to get accurate measurements, which in turn led to a more accurate quote from the beginning. The other two would not have figured out any discrepancies until the engineering phase (after I would have already been committed). Additionally, John was very proactive in creating multiple design options for me when I would ask for only one, meaning he always had my budget in mind and worked creatively to meet my needs. Because of this, I got more from Kura for the best price, compared to the other two. Picking out the finishes was easy enough at their office, and that's where you meet Tammy, who did great dealing with all the permits and other items of that nature. Moving on to the construction phase, Matt was our project manager. Matt is still, and always was, responsive when I reached out, did well to keep all the different work crews on task, and when an issue came up, it was addressed immediately. My wife and I have a lot of experience with these types of projects and I really can't believe how pleased we are with Kura, the whole project was completed in less than four months! And the workmanship is excellent. Once the pool is filled, Gabriel comes out to get the filter system going, he is very helpful and guides you through "Pool School" until you are confident and able to use the system yourself. Beyond that, everyone is available for help or questions as you settle in to your new pool. I can't recommend Kura Design Pools enough, just a really great company from our perspective.
Our experience with Kura Design was truly outstanding. They built our pool exactly to the specifications we wanted, and in just seven weeks it was ready. The design process was smooth, but what really made the difference was the guidance and support from Matthew Daniel, the Project Manager. Matthew was there every step of the way—always available to explain what was happening and what the next steps would be. He kindly answered texts and calls, and even visited us whenever we needed. His knowledge, professionalism, and genuine kindness gave us complete peace of mind throughout the project. Thanks to him and the Kura Design team, the whole process was not only efficient but also a very positive experience. We highly recommend Kura Design—and especially Matthew—for anyone considering building a pool. Update: Unfortunately, our experience with Immaculate Images, a subcontractor hired by Kura Design to handle the surrounding area of the pool, was extremely disappointing. The work was poorly executed and completely uneven, as the ground was never properly compacted. Communication with the owner, Chris Bell, was nearly impossible. He claimed that Kura had not paid him, and as a result, he abandoned the job before it was completed. We ultimately had to hire another company to redo the work correctly, which cost us over $3,000. While our experience with Kura Design and Matthew Daniel remained positive, we strongly advise anyone working with Kura to make sure that Immaculate Images and Chris Bell are not involved in any part of the project. Ensuring this will help you avoid unnecessary frustration, delays, and additional expenses.
I recently had the pleasure of working with Kura for the installation of my backyard pool, and I couldn't be happier with the results. The team at Kura demonstrated unparalleled efficiency throughout the entire process. A special thanks to: - our designer - Yvette who was very patient and helpful from the beginning, -our project coordinator - Matt that resolved any issues timely and helped bridge communication gaps between us and the pool contractors, and -our service manager - Gabriel that explained many things to us about the care of our pool One piece of feedback would be to communicate with each other about projects from start to finish so customers aren’t getting different information from different team members about location of pool equipment, decking materials, and so on. It happened to us early on but was resolved by the company and they took full responsibility which I appreciated. Their commitment to excellence was evident. Yvette was amazing to work with! And Matt was great in handling any issues or questions that came up during the process. We truly appreciated that the installation was completed with impressive speed, and the final outcome exceeded my expectations. Now, thanks to Kura, I get to enjoy a stunning pool with a stunning view right in my backyard. And I know my investment is protected since Kura provides warranties over their work. I highly recommend Kura for anyone seeking a quality pool installation experience with competitive pricing!
I had the absolute pleasure of working with Jaxsin Eddington from Kura Design Pools, and I can say without hesitation that the level of professionalism he demonstrated was exceptional in every respect. From our very first interaction, Jaxsin exemplified what true professionalism should look like. He was punctual, well-prepared, attentive, and consistently courteous. His communication was clear, thorough, and proactive, ensuring that every question was answered and every concern addressed before it ever became an issue. What truly set him apart, however, was his remarkable attention to detail. Nothing was overlooked. Every element of the project was handled with precision, care, and a genuine commitment to excellence. Jaxsin’s ability to combine technical expertise with a calm, respectful, and client-focused approach created an experience that felt seamless and reassuring from start to finish. He carried himself with integrity and confidence, reflecting not only his own high standards but also the quality and reputation of Kura Design Pools as a whole. It is rare to encounter someone who so clearly takes pride in their work and consistently delivers above expectations. Because of professionals like Jaxsin Eddington, I highly recommend Kura Design Pools without reservation. If you are looking for a company that values excellence, precision, and truly outstanding service, you will be in excellent hands.
i had a very concerning experience with this business. one of their drivers almost caused a serious accident by pulling out directly in front of me. it was reckless and could have ended very badly. the license plate started with 30f. when i called to report the incident, the response felt dismissive and insincere. the person on the phone simply said “sorry” and did not ask for details, attempt to identify the driver, or explain how the issue would be addressed. there was no effort to take accountability or follow up. based on this experience alone, i would not recommend this business. if they are unwilling to properly handle a serious safety concern, it makes me question how they would treat paying customers.
you’re looking for a company to build you one pool, don’t call Kura Pool. They’ll build you TWO for the price of one—whether you want it or not. My backyard now doubles as an indoor water park every time it rains. Forget a spa add-on, I got a complimentary flood feature! Communication? Imagine yelling into a hurricane and hoping the storm sends you an email back. That’s the level of customer service here. I thought I hired a pool company. Turns out I hired Poseidon’s prank squad. Would not recommend unless you’ve always dreamed of living in Venice. 🛶
Source: public Google reviews. Quotes appear as posted by their authors.
Reviewed by homeowners
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Standing & Verification
Official-record checks from FL DBPR, permit databases and state records.
Sources: City of Orlando open data · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
Permit Track Record
Built from the City of Orlando's official open permit records — refreshed on a schedule and matched to this builder's DBPR license.
Source: City of Orlando open permit data · verified Jul 2026. Found a mistake?
Recent Permits
Pulled from permit history — proof of active, valued work.
Source: City of Ocoee Open Data. Found a mistake?
Current Workload
Open permits right now — how busy they are.
Active — book ahead.
License & Credentials
Florida state contractor license & scope of work.
✓ FL DBPR record found- License #
- CPC1457614
- Type
- Certified Pool/Spa Contractor
- Status
- Active
- Qualifier
- James Michael Watts
Scope of work & exact number verified on FL DBPR.
Ownership
Confirmed on FL DBPR
Project Photos
Portfolio photos — what this builder's work looks like.
Find Them Online
Verify anywhere.
About Kura Design Pools
Kura Design Pools is a Florida pool builder based in Ocoee with a documented permit record on public record — an active, verifiable operator whose track record shows in the data, not just the marketing.
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Credentials & Recognition
FSPA/PHTA certifications & awards when on file.
CPC · top FL pool credential FL State LicensedFSPA membership · PHTA/CPO · manufacturer certs surfaced when present.
Kura Design Pools — Frequently Asked Questions
Answered from public records.
Is Kura Design Pools a licensed and insured pool builder?
Kura Design Pools holds an active Florida state contractor license (CPC1457614) verified against FL DBPR. Always confirm current licensure and proof of insurance in writing before signing.
How long has Kura Design Pools been building pools?
Public records show a documented permit history on file, state-licensed since 2008.
What areas does Kura Design Pools serve?
Based on permit records, Kura Design Pools builds across Orange County.
How do I verify a pool builder before hiring?
Check: (1) active FL license on DBPR, (2) real permit history with the county, (3) genuine reviews across platforms, (4) fair pricing. This profile gathers all four from public records.
What Orlando-area neighborhoods has Kura Design Pools worked in most?
Permit records show activity spread across central Orlando — heaviest in Storey Park, College Park (8), and Lake Nona South (8), plus regular work in Lake Como, Audubon Park, and Baldwin Park.
Is Kura Design Pools mostly new construction, or does it handle additions and remodels too?
The permit mix leans toward new pool construction (a documented set of permits, plus 10 SFR and 2 new), with a meaningful share of "other" permits (30) that likely include smaller add-on work.
What's the consistent theme in Kura Design Pools' 240+ reviews?
Design and overall recommendation are the two most frequently repeated themes across the company's 4.9-star, 240-review record, with communication and crew also cited regularly — and no recurring complaint pattern in the data.
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Sources & Verification
Every figure traced to a primary source.
City of Orlando open data · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
