Ratings
What each platform says, and whether they agree.
Below the Florida average of 4.52, across 346 pool builders.
What each platform says, and whether they agree.
Below the Florida average of 4.52, across 346 pool builders.
Theisen Brothers Pools of Orlando: around twenty years of trading but only six reviews at 3.7, and only one of them written.
Theisen Brothers Pools works from 36th Street in Orlando, Orange County. Their Florida contractor license, CPC1460007, was issued in September 2022 and is current, though the business behind it is older: their site was archived as far back as 2004 and the domain dates from 2010, so around twenty years of trading under the name. A license newer than the business is ordinary and has innocent explanations; ask them about the years. Their claim to be state certified is accurate, that being exactly what the license is. They also describe themselves as family owned and number one — the first is their own account, the second is not a position anyone holds on the record.
New pool construction, renovation, ongoing pool service, spas and hot tubs, water features, and commercial pools alongside residential. Six lines, and the commercial side looks real rather than nominal — one of the pages on their site is named after a resort development, which is the kind of client a purely residential builder does not have. They publish a full set of twenty-four project photographs, the most useful part of the site by a distance, because the rest of it has not changed since 2017. They keep Saturday hours to six in the evening as well as weekdays, which is unusually accessible.
Orlando and Orange County. They publish no separate pages for individual towns, so there is no documented service area — greater Orlando is the sensible reading, and anything further worth confirming by phone. Two phone numbers are published and no email address. Their website has had no activity since the end of 2023 and no substantive change since 2017, so treat it as a portfolio rather than a source of current information. Phone them.
This is the thinnest record on our list and we are going to be straight about what that means. Google has them at 3.7 from six reviews. Six reviews cannot support a judgement about a business that has been trading for two decades, and the number sits eight tenths below the 4.52 Florida average only because at this volume a single unhappy customer does that. No praise theme and no complaint theme reaches our reporting floor, so there is nothing we can report as a pattern in either direction. What we can tell you is uncomfortable but small: of those six reviews, only one carries any written text at all, and it is critical. That customer describes management not visiting the site to check the work was being done correctly, and the job running well behind schedule. One written review, and it is a complaint about supervision and timekeeping. That is not a pattern — it is a single account, and a single account from a company with twenty years of history behind it and a commercial client list tells you very little. But it is also all the written evidence that exists, so we are not going to bury it or dress the other five silent ratings up as endorsement. Read this profile as genuinely unknown rather than good or bad. If you are considering them, the burden of proof has to come from outside this page: ask for the addresses of three pools finished in the last year, ask who visits the site and how often, and ask for a written schedule with a named supervisor on it. Their photographs and their commercial work suggest a capable firm; the customer record simply does not say.
Where the work actually is, not just the office.
the bigger the dot, the more of their attention green is home shaded counties are where those towns sit
Three independent records, and whether they're still active.
Last sign of life December 2023, from a new review.
Straight from the state register.
The best and the worst from each platform. Both, always.
Really bad management don't go to the job and check the job is if done correctly and job still way behind the schedule.
Read off their own website. 18 also appear in their photographs.
Claims on their site we could check against a record.
Florida license CPC1460007 is on record and shows as Current.
5 photographs on record.
Photographs of Theisen Brothers Inc’s work, from their own website. They remain theirs.
Starts with Theisen Brothers Inc — Orlando, Orange County. My project is somewhere else
Straight from their Google listing.
Answered from this record — not by the business.
Google has them at 3.7 from six reviews, and that is the whole record. No praise or complaint theme reaches our reporting floor, so there is no pattern to report either way. Only one of the six reviews carries any written text, and it is critical: management not visiting the site to check the work, and the job running well behind schedule.
Genuinely unknown, and we would rather say that than guess. Six reviews cannot judge a business trading for two decades, and one written complaint is not a pattern — but it is all the written evidence there is, so we are not going to treat five silent ratings as endorsement either. The burden of proof has to come from outside this page.
Three things, aimed straight at the one complaint on record. The addresses of three pools finished in the last year, so you can go and look. Who visits the site and how often. And a written schedule with a named supervisor on it.
It appears so, and it is a point in their favour — one page on their site is named after a resort development, which is the kind of client a purely residential builder does not have. They also list ongoing pool service, renovation, spas and water features alongside new construction.
Their license dates from September 2022, but their site was archived as early as 2004 and the domain from 2010 — around twenty years under the name. Ask them about the gap. They publish two phone numbers and no email, and the website has not substantively changed since 2017, so phone rather than research.
Record last refreshed September 2, 2026. Compiled from public records and their own website.
| Fact | Source |
|---|---|
| The written profile | written for this record |
| Domain registration | the domain registry |
| Questions and answers | written for this record |
| First archived website | the Wayback Machine |
| Photographs | their own website |
| Geo | census-rooftop |
| Where they work | our analysis |
| Google rating | |
| Opening hours | |
| License record | the Florida DBPR license record |
| Logo | their own website |
| Phone number | their own website |
| Summary | written for this record |
Nearest first — the same town where we can, then the same county.
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