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FloridaPoolz

Watermark Pool & Spa, LLC

Milton, Santa Rosa County

7.5
FloridaPoolz Score
median 7.0
★ 4.5 11 reviews · 1 platform
1license
2020licensed since
1county

Ratings

What each platform says, and whether they agree.

Google 4.5 · 11
4.50 / 5
11 reviews, across 1 platform

Level with the Florida average of 4.52, across 346 pool builders.

Where they work

Where the work actually is, not just the office.

the bigger the dot, the more of their attention green is home shaded counties are where those towns sit

How long they've been around

Three independent records, and whether they're still active.

Licensed
since 2020
Website
archived since 2013
Active

Last sign of life July 2026, from a new review.

License

Straight from the state register.

CPC1459542
Certified Pool/Spa Contractor
Status
Current, Active
Since
2020
Expires
August 31, 2028
Qualifier
Kraig Crossley

Reviews worth reading

The best and the worst from each platform. Both, always.

★★★★★ Google · June 15, 2026

Watermark pools has excellent customer service, in my experience the team provides the best customer service. Everyone I had interaction with was always polite and communicates exceptionally well.

★☆☆☆☆ Google · August 28, 2025

Kraig came to the house and spent many hours of discussing the plans that we are excited about. He has great advice with many years of experience. I did call him for his advice a month ago, have not heard anything back from him. Obviously very disappointed with Kraig and have signed on with a competitor.

★★★★★ Google · September 11, 2024

I can't say enough how pleased I am with our experience with Kraig and his team at Watermark. They delivered a great product and have stood behind it even when we had some minor issues to deal with even several years later. If you are looking for a pool company to do business with, I highly recommend Watermark. You won't be disappointed.

★★★★★ Google · July 23, 2024

I’m am shopping pool contractors and I had to review even before I’ve chosen one. Watermark Pools has impressed me with how “on the ball” this pool contractor is! My family and I are moving from central Florida to the panhandle and I reached out to many other pool contractors for guidance with adding a complex pool to our next build. I was impressed at the fact that not only did the company answer the phone right away, but got us the information within hours of inquiring and with great detail! I truly look forward to working with this company to contract our pool once we have secured a lot/home. If you are looking for a pool contractor that is both competent and professional, I highly recommend this company! Thank you for helping us navigate Watermark!

★★★★★ Google · September 1, 2023

Watermark is the Best! After my pool pump died, I called every pool company I knew, to no avail. So Happy to have found Watermark!! Kraig was awesome. Ordered the pump, installed it and even went above and beyond to make sure everything was working properly. (My filter was clogged-He cleaned it, no charge) I can't say enough good things!! I Highly recommend Watermark 👌

★★★★★ Google · August 31, 2022

Excellent company to work with. They did a fabulous job on our pool. Great customer service. Answers mobile to help as we started learning system. Researched for years before starting such a big project. Kraig was very helpful in design and through-out the job. Highly recommend!

About Watermark Pool & Spa, LLC

We checked Watermark Pool & Spa of Milton against every pool builder in Florida — license CPC1459542, what they build, and where they stand.

Who they are

Watermark Pool & Spa works from Schmidt Road in Milton, Santa Rosa County, in the Florida panhandle east of Pensacola. Their pool contractor license, CPC1459542, has been current since 2020 and runs to 2028. Their website has been online since 2013, so the business is older than the license registration.

What homeowners say

Google shows 4.5 from 11 reviews, which sits almost exactly on the Florida average of 4.52. Eleven reviews is a small sample — enough to show nothing has gone badly wrong, not enough to tell you what the company is like at its best or its worst. No theme recurs across enough separate customers to report in either direction, so the reviews are worth reading individually rather than summarised.

What they build

New pool construction, renovation and repair, with spas, water features, screen enclosures and outdoor living areas — a full residential range for the panhandle market. They publish 24 project photographs, which is a real portfolio to judge the style of work from. Their site lists several different contact numbers, so use the one attached to the service you want rather than assuming any of them is the main line.

Quick Quote

Starts with Watermark Pool & Spa, LLC — Milton, Santa Rosa County. My project is somewhere else

We want to make Quick Quote deserve its name. Unopened after an hour, it may pass to another licensed builder who covers the Milton area. Not to more than one at a time.

Their work

24 photographs on record.

Photographs of Watermark Pool & Spa, LLC’s work, from their own website. They remain theirs.

Hours Closed now

Straight from their Google listing.

Monday
08:00-17:00
Tuesday
08:00-17:00
Wednesday
08:00-17:00
Thursday
08:00-17:00
Friday
08:00-17:00
Saturday
Closed
Sunday
Closed

Questions homeowners ask

Answered from this record — not by the business.

Is Watermark Pool & Spa licensed?

Yes. Florida pool contractor license CPC1459542 is on record in the company's name and has been current since 2020. Unusually, it runs to 2028 rather than the 2026 statewide renewal date most Florida pool licenses carry.

What do their reviews say?

Google shows 4.5 from 11 reviews, essentially level with the Florida average of 4.52. At eleven reviews no theme recurs often enough across separate customers to draw out, so the individual reviews tell you more than the score does.

What can they build?

New pools, renovation and repair, spas and hot tubs, water features, screen enclosures and outdoor living areas.

Where are they based?

Schmidt Road in Milton, Santa Rosa County, serving the panhandle east of Pensacola.

Sources

Record last refreshed September 2, 2026. Compiled from public records and their own website.

Show every source
Fact Source
The written profile written for this record
Email address their own website
Questions and answers written for this record
First archived website the Wayback Machine
Photographs their own website
Geo census-rooftop
Where they work our analysis
Google rating Google
Opening hours Google
License record the Florida DBPR license record
Logo their own website
Phone number their own website
Summary written for this record
Social profiles their own website

Other pool builders nearby

Nearest first — the same town where we can, then the same county.

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