Premier Pool Contractor

We talked to several pool companies before deciding on Premier. Their quote was basically in the middle of other quotes we received; however, it was the most complete quote. Included in their quote were what would be upgrades from other companies like the ability to control the pool equipment from your phone or automatic pool fill just to name a couple. Throughout the construction process, the work site was kept clean and safe. All the crews were nice and respectful. Anytime we had questions about the work being done, they would listen & explain the process. It was nice since this was our first pool building experience. The completed project came out fantastic. We are very happy with the finished product. Several months after our completed project we noticed our pool deck drains couldn't drain water fast enough when it rains. I sent Premier an email with a photo and even before I could call to follow up, their service people were knocking on my door ready to address problem. If we ever build another pool, we will only need to make 1 phone call.

Drove an hour and a half to see pool chairs. I felt like I was being put out by Chris the lady person who waited on me. She was able to send me links to buy pool chairs and I called her back several times to try and order the chairs, but I'm still waiting on a call back almost a week later. It's sad that someone that wants to spend a couple of thousand dollars on pool chairs, tables and accessories. Can't even get a call back. Not sure if Chris has other things going on but she sure is not attentive to customers.

After more than 20 years in the trades, I’ve seen firsthand what separates good contractors from truly exceptional ones. Next to your home, an inground pool is likely your biggest investment—and when it comes to choosing the right team, Premier Pool Contractor is the only name I trust in the Leesburg/Villages area. What sets them apart? Christie Folker and her husband deliver a rare combination of precision, professionalism, and personal care. From the initial estimate to installation and post-sale support, their attention to detail and commitment to customer satisfaction are unmatched. In today’s world, finding a husband-and-wife team that consistently exceeds expectations is almost unheard of. If you're considering an inground pool, do yourself a favor—connect with Christie Folker before making any decisions. Their reputation is well-earned, and their results speak for themselves. They are, without question, the best at what they do.

You don’t have time for a dissertation about a simple 100k project. Have a nice day. Remarks Complete!

The Good,Bad and Ugly First I will preface this review by stating we have never had a pool built before or been pool owners before. We Knew nothing about pools till we decided to get one after retiring to FL. Our yard is quite small and we didn’t think it was big enough for a pool. Our neighbor down the street had Premier Pool Contractor. install a pool in his yard which was the same size as ours.As worked progressed on his pool I would bother the crew asking questions and the very patiently answered them. After calling a few pool companies we decided that Premier did such a nice job on our neighbors pool we would go the next step and get a deign and quote. The designer Andrew Folker couldn’t have been friendlier Or more professional. We told him what we were thinking and and he had more suggestions for us that we didn’t even know were options.The following day we received an email with a 3D drawing of the pool from a few angles.It was perfect.The exact pool that I envisioned he designed.We own dogs so Andrew suggested the screen be made of a tougher fabric so as not to rip if the dogs scratch at it.Also me being very fair skinned he suggested the top screens be 70% UV blocking which I am grateful for.And we have a view so he suggested a panoramic view screen.(not so many posts on the birdcage). We accepted the price and signed a contract. They handled everything from there.The permits took about 6 weeks but once they had them it was full steam ahead. The first shovel full (backhoe) was on Nov.22 and we were filling water on Feb.25. I thought that was fantastic considering Thanksgiving.Christmas and New Years were all in that timeframe. We Couldn’t be happier with the final product. It is top quality craftsmanship.I worked commercial construction in Boston for 36 yrs and these guys were exceptional. The concrete crew that did the Shotcrete were one of the best concrete crews I’ve ver seen. They had it down to a science. Another top quality job was the Brickie who installed the copping. The pictures will show that attention to detail is his utmost priority. Look at how tight and smooth the joints are on the corners.Just amazing craftmanship.And as a final compliment the team that did the final plaster were work horses. That’s a tough job and they worked straight thru till it was done. The smoothness of the finish is unbelievable.The pictures will Show how truthful this review is.That was the good. The BAD? Well not much bad at all. Communication of when a crew of workers will be onsite was non existent. It wasn’t a big deal to us and maybe that’s on us for not asking for advanced notice. Construction schedules are tough because weather plays such a large role in it. If a crew is delayed on another product a day or two it will delayed all projects behind it.So I understand how communication would be tough. Now onto the UGLY. There is none. Everything is absolutely perfect. We can’t image any other contractor designing and building this pool to the standard that Premier Pool Contractors did. The pictures will be a testament of there ability, quality and attention to detail. If you’re looking for a pool contractor these guys are the ones you want. One phone call. Don’t waste your time calling other companies you’ll just end up wasting your time and ending up calling Premier. These are your guys. They set the example for other pool companies to follow. I know this is long but hope it helps. Happy swimming.

HORRIBLE customer service! These people never call back nor do they come when you schedule them. Then they say you never called back to confirm appointment.