Reviews
What customers say — Google is the largest, most representative sample.
Source: Google / SERP · Jul 2026.
How They Compare
Against typical Florida pool builders.
Reviews Worth Reading
Real quotes from public Google reviews — the praise and the critical, as posted.
Rob did a great job! I am not one to post reviews, but this company was awesome! An example of one thing among many little things...At the last second, while they started doing the actual concrete, I realized I should have went with benches in the shallow end, he said no problem, will add them on now! He has incredible attention to detail(backed with years of pool building exp) and highest level of integrity, would highly recommend !
Great work Masterpeace pool and spa, they Did very good job, honest and most reliable guy. Is the second time I am using Robert, and I am greatfull. Very clean job, fast, and allways on top of things. Not easy to find a team like this , any questions, or inspection he allways there and answers the phone , comming allway from Orland to merrit island . If you need a new pool, Robert with Masterpeace is the guy i would trust at any time
Joey came out to provide a quote for new pool and patio installation. He created preliminary renderings very quickly, and followed up with any questions I had. Considering that the pool industry is insanely busy right now, Joey was very responsive and put us at ease about the process. Although we decided not to move forward at this time, I would definitely recommend Masterpiece to anyone shopping for pool quotes.
Rob built our pool 7 years ago - they did an amazing job, we got exactly what we wanted at the price we were quoted. The customer service since has been brilliant. Rob calls us back immediately when we call him with queries etc. Would not hesitate to recommend them and we would definitely use them again. They are a company who care about their customers, something you don't find often these days!!
Very displeased with the finish of my pool and lack of service to get it fixed and resolved
Source: public Google reviews. Quotes appear as posted by their authors.
Reviewed by homeowners
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Standing & Verification
Official-record checks from FL DBPR, permit databases and state records.
Sources: City of Orlando open data · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz
Permit Track Record
Built from the City of Orlando's official open permit records — refreshed on a schedule and matched to this builder's DBPR license.
Work-mix data pending.
Source: City of Orlando open permit data · verified Jul 2026. Found a mistake?
Recent Permits
Pulled from permit history — proof of active, valued work.
Source: FL permit records. Found a mistake?
Current Workload
Open permits right now — how busy they are.
Light — short wait likely.
License & Credentials
Florida state contractor license & scope of work.
✓ FL DBPR record found- License #
- CPC042935
- Type
- Certified Pool/Spa Contractor
- Status
- Active
- Qualifier
- FRANKLIN, KENNETH WEST JR
Scope of work & exact number verified on FL DBPR.
Ownership
Confirmed on FL DBPR
Project Photos
Portfolio photos — what this builder's work looks like.
Find Them Online
Verify anywhere.
About Masterpiece Pool & Spa
Masterpiece Pool & Spa is a Florida pool builder with a documented permit record on public record — an active, verifiable operator whose track record shows in the data, not just the marketing.
Read more ▾
Credentials & Recognition
FSPA/PHTA certifications & awards when on file.
CPC · top FL pool credential FL State LicensedFSPA membership · PHTA/CPO · manufacturer certs surfaced when present.
Masterpiece Pool & Spa — Frequently Asked Questions
Answered from public records.
Is Masterpiece Pool & Spa a licensed and insured pool builder?
Masterpiece Pool & Spa holds an active Florida state contractor license (CPC042935) verified against FL DBPR. Always confirm current licensure and proof of insurance in writing before signing.
How long has Masterpiece Pool & Spa been building pools?
Public records show a documented permit history on file, state-licensed since 1987.
What areas does Masterpiece Pool & Spa serve?
Based on permit records, Masterpiece Pool & Spa builds across its Florida service area.
How do I verify a pool builder before hiring?
Check: (1) active FL license on DBPR, (2) real permit history with the county, (3) genuine reviews across platforms, (4) fair pricing. This profile gathers all four from public records.
What does Masterpiece Pool & Spa's permit history show about where they build?
Permits cluster heavily in Orlando's College Park neighborhood (11 of 73 tracked permits, including three separate builds on W Hazel St alone), with additional concentrations in Vista East (7), Baldwin Park (3), Lawsona/Fern Creek (2), Lake Nona South (2), and Lake Richmond (2).
Is Masterpiece Pool & Spa a hands-on, owner-led operation?
Reviews consistently describe the owner (Rob/Robert) personally overseeing details during construction — down to last-minute design changes like adding benches to the shallow end mid-pour — a pattern repeated across multiple 5-star reviews spanning nearly a decade.
Why is Masterpiece Pool & Spa's rating more mixed than some other builders?
The company's 4.3-star average from 17 reviews is pulled down by at least one review citing dissatisfaction with the pool's finish quality and slow follow-up service, alongside a larger number of strongly positive, detailed 5-star reviews — worth reading both sides of before deciding.
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Sources & Verification
Every figure traced to a primary source.
City of Orlando open data · Google (reviews) · Wayback Machine · FL DBPR · Sunbiz